Sheraton Baltimore North

Location was perfect for our trip. Check in and parking was also no trouble at all. The property has started renovations and the room was newly refurbished.

I tried to request an early check in and this was almost impossible. It was difficult get through to the hotel and then my request was essentially denied. Also the restaurant message still talks about COVID 19. Needs an update,

Shaquay was excellent. She was kind,, professional an the food was good. The staff at the Lounge Mr.Ben was a wonderful man. He was professional an kind.

There wasn't enough luggage carts. We had to carry our luggage an cooler.

Location

Service at the restaurant was very slow

Несмотря на то, что при бронировании отеля в букинге мною были оплачены завтраки за 4-х человек при проживании 4-х в одном номере, сотрудники отеля заявили, что завтраки включены только для 2-х человек и потребовали дополнительную оплату.

Excelent location, clean!!

Poor television stations offered. The frame of the bed extended past the mattress and covered by the skirt. I walked into it 3 times. It punctures the skin. Bathroom vanity had poor lighting and was dirty.