Basin Park Hotel and Spa

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Super accommodating, great location

Well maintained for age of property

Spa service we had was very disappointing for the price. Nothing relaxing.

Room was dated for the theme. Clean and comfortable room. Located directly downtown in the historical town. Shuttles were awesome. Highly recommend.

Historic hotel but needed some renovations. Carpet in room needed to be cleaned and stretched. Carpet on stairs vacuumed/shampooed. Matress was very soft and did not fit the box spring frame. When we brought it to their attention they said no one had ever complained but would check into it after we checked out.

Clean rooms ,nice staff, relaxed atmosphere

Beds and pillows were very uncomfortable, in need of being replaced. Spa was wonderful, restaurant somewhat limited

We loved the nostalgia and history of the Basin Hotel. There is a good blend of modern amenities and taken back in time all at the same time.

The hotel is in a great location in the middle of the downtown. Unfortunately the king room that I paid for was very much in need of remodel. The shower knob was about to fall off & it took me forever to try to figure out how to get it on & get the right temperature. The vanity is not in the bathroom. It’s right out in the middle of the bedroom & there’s no vanity light so I just had this one little bulb overhead and could hardly see to get ready in the mirror. When I arrived, the room was very hot so I had to turn on the “ window unit”AC and crank it down. I knew this was an older hotel with character, but I thought they would’ve at least renovated the rooms. With the resort fee fees & taxes I paid $233 per night. I can get a much more modern updated room for around $129 a night if I stay at a Hampton. I was somewhat willing to tolerate that for the weekend, but then I found that the service from a lot of the staff was not that great either. The bartender at Jack Rabbetts Whisky Bar was the exception, though he was very accommodating and friendly & made good cocktails. I had a small issue that I had to call & address before I checked in & the lady that answered phone at front desk was condescending & blunt. To top that off, they charged me like $35 to check in early at 2 PM. I think that’s excessive for overpriced old outdated room that still looks like it’s from 1905. I will also add bartender for wedding was lacking. $20 for a well vodka w/Sprite?? It’s not Vegas folks.