Residence Inn By Marriott Mobile

We were there for hospital visit they were very considerate

The visit overall was okay.

Great value/well located

Very nice place

A nice place to stay, very roomy and quiet. East access, good complimentary breakfast.

Overall good value

Our unit was in very poor condition, broken tile with hole in floor, missing door, toilet dislodged from floor.

It was very clean and smelled great. This was very roomy. Had large sitting area and large bedroom.

Strong odor of burnt marijuana in lobby area, check in staff was vey pleasant, but overnight staff wasn't. Door broken to bedroom. Room was clean and well furnished, but certainly not a 3 star property. More of an extended stay feel to it.

Toilet ran and leaked but was fixed by property manager because maintenance isn’t scheduled on weekends . Tub was stopped up and had slow drain. Called front desk to have it fixed and no one came to fix the drain . Television did not connect to the hotels Wi-Fi so we could not sign in to any of the streaming apps . Television was functioning very slow . Asked for extra rags and was told that there weren’t any and was given hand towels instead so we had to go purchase wash rags . Also called the property two days prior to arriving to confirm if I could use cash when we checked out and I was told yes , that I just needed a card to have on file to check in only to be informed 3 hours prior to check in that they didn’t accept cash as a payment option . So I was given incorrect information. And we were charged an additional $20 for each night for incidental charges instead of a deposit which was not mentioned in booking policy terms . It’s supposed to be a 3-star hotel but was more like a 2-star . Overall rating is a 4 .