Elegant Downtown Apartments

Getting i to this property is hard with very little instrucutions and very hard to do. Not an esy process and takes too long to complete. The condition of the apartment is terrible. Loose floating floors which are easy to trip over. Poor paint work which looks like a 5 year completed. Terrible pillows with no choice... and much more that requires improvent, including the lights are terrible

Terrible customer service! Assigned a

Clean apartment close to waterfront. Close to CN tower and Roger's. Would stay here anytime. Walking distance to restaurants and local attractions.

We were hesitant to book this space due to all of the review on reddit and google being so negative but it served it's purpose for the space. We even arrived at 2am because of our late flight and they let us in with the buzzer. Overall good experience

Outstanding location and very comfortable for an extended stay.

Great value for money within a 30min walk from Union Station with a great supermarket around the corner. Recommended.

The place was clean , Beautiful view Was not sure how to access the pool etc

Good communication

Communication was okay. We had to figure out how the key fob worked on the front door. Bigger concern for us was dishwasher and washer and dryer were all left full. Left us with limited dishes and we felt like we needed to do some clean up when we arrived - we didn’t!

Unresponsive host and complicated check in. The key didn't lock the door and i tried calling and even msg but no one replied for my entire trip - 4 days. The thermostat didn’t work and again no one got back. The check in process is quite complicated. The instructions says concierge will help and in same document it says concierge cannot help. There is sign at concierge in building for hotel apt booking that they cannot help with anything. Entering the code and run ti elevator in few seconds because elevator needs fob to use which cannot be given until you get to your apartment. But to get to apt u need fob. Crazy. And concierge cannot help. Lol. So be good at running or sprinting. Or just stay away