Renaissance Framingham Hotel & Conference Center

Under construction- rooms are old, need updating, bathroom in the junior suite was minuscule. Room not ready until after 5 pm!!!

I booked this hotel for a conference I attended despite living only a 45 minute drive from the venue because I knew I would have long days and require a restful sleep. That did not happen. From the moment I walked in I was greeted by the filth and worn-in look that this property so proudly boasts. From the paint completely worn off the white panted main entrance and exit door handles to the black feet-grime ground into the standing area inside my bathtub where you stand, the bathroom door which was sized incorrectly and not shutting but banging against the threshold instead, the burn marks on the outdated yellowing wall paper (when is the last time anyone smoked in a hotel room anyway?), the hundred or so layers of whitewash paint everywhere to cover up a lot of sins, the holes and dents in the door and furniture, the black mold in the shower ceiling that was just painted over rather than remediated so you could see it poking out again from behind the white paint and more around the edges of the ceilings around the tub - this place was gross. Also the loading dock operates 24/7 literally I have videos from midnight to 8AM beep beep beep even with headphones in. I could hear people talking at normal volumes from other rooms as if they were standing next to me and the doors all slam shut when you walk out of your room which is fun. There is no sound proofing or insulation and half of the ENTIRE HOTEL is under construction something that was not mentioned until I was checked into my room and headed off the elevator to see a sign on an easel "Pardon our appearance and noise" and a closed Lounge requiring me to pay a higher rate for my stay for breakfast and amenities that should be included. I was not given a room upgrade as I'm entitled to as an elite member and was unable to change rooms either because the property was sold out for the conference I was attending. It wouldn't have mattered as in speaking with other guests their rooms weren't great either. I was woken throughout the night with the trucks back up alarms constantly outside my window and slamming doors all down the hallway anytime someone entered or exited their room. Then the constructions starts at 7AM. Business Center also not working. Needless to say I was exhausted and felt like crap for almost two full days after due to lack of sleep. Would not recommend. Be sure to check out the photos I took and see for yourself!

The bed was really comfortable.

There was a huge black mark in the tub that looked like a squashed bug.

Room was big enough and will easily fit 3-4 persons.

Room could have been little more cleaned to remove the dust particles. Breakfast was not included. It would have been better to include the breakfast with few limited options.

Very nice staff

Good

My fiance and I ended a lovely day with a respite stay at the Sheraton. My fiance had knee surgery and looked forward to a hot bath. Instead he got ice cold water in the bath and a nasty surprise when the plug cover separated and revealed significant corrosion. I took pictures and reported the issue to the front desk at check out. They said take the problem to Expedia!

The room was huge and great for our family with two tweens. We were disappointed that there is no longer an indoor pool, that was part of the reason we booked this hotel. The television is outdated so there was no options for streaming or casting which also disappointed the kids. The location is great to get to the mall and a quick ride into Boston.