Fairfield Inn & Suites by Marriott Olean

Great location for visiting Bonaventure

Pros The beds were very comfortable as were the pillows. The extra features of having Internet TV with connection to Prime and Netflix via your own account is nice. Overall, the room was clean, including the bathroom. Staff were very friendly and accommodating. We used the pool without any incident and towels were well stocked in both this area as well as the gym. Breakfast has several hot options as well as traditional breads, pastries, and cereal. The coffee was excellent; kudos to them for having two versions of non-dairy milk. cons For a Marriott, this hotel is lacking attention to detail. The rooms feel somewhat dated as well as having portions requiring some repair. I was surprised the rooms did not have any dedicated USB charging except for using the TV. While the shower was stocked with shampoo and conditioner, the body wash was very low. The carpet on the stairwell, which I acknowledge is not the primary way of accessing your floor, was dingy and has been at other visits. Someone attempted to clean the elevator doors, but they were significantly smudged. I recognize none of these things are extremely significant, but at the price point, and given that the hotel seemed to be totally booked, and often seems to be very well booked, I would expect more.

Friendly staff, clean rooms, great breakfast! It was a nice area to stay in with food and stores close by. We had about a 30 minute drive to Holiday Valley in the morning. The kids enjoyed the pool.

The hotel said they upgraded us to a king suite. It had used lotion in the bathroom, coffee pod for one not two. Hair on the extra blanket. I was not impressed!!! We stayed at this same hotel on our honeymoon and it was 100 percent better a few years ago. Won't be going back!!!

Great value and great service. We really enjoyed our stay. Hot water and coffee in the lobby throughout the day. Morning breakfast was excellent for a free breakfast with eggs, bacon, yogurt, toast, bagels, pastries and cereal. Rooms were clean and ours was very spacious. Staff worked hard to man the front desk and do breakfast. Appreciate how hard they worked. Conveniently located right across from St Bonaventure University. Walmart was also close by.

Front desk staff was very nice. This place is very enjoyable to stay at.

The hotel appeared dirty. They charged me $40 more than what I booked it for. It was late when I arrived I’ve never been to the area before so I had no choice but to pay. The heat/ac sounded like a crop airplane. There was barely any lighting. One lamp would just strobe light. The other one didn’t work. The noise kept me awake and gave me a migraine. The parking is behind the building, was poorly lit and sketchy. I have never given a bad rating before but this was the worst stay I’ve ever had. And this was just for a quick stay so my expectations aren’t high just a clean safe place that I can get a good nights sleep. This place was none of these. And they took advantage of me by over charging me. That’s never happened before.

I have greatly enjoyed my stay, thus far at this hotel. It is immaculately clean and well-maintained. It has some dated features, but all is operational and fully functional. Rooms are also larger than my recent TownePlace and Residence Inn studio suites. Also, complimentary niceties such as lotions, hand sanitizer, make-up remover, bicycles, and even ice scrapers were excellent touches to enhance my stay. Rodney DeFiore (GM) runs a great property and provides impeccable service.

Nice quite hotel. We enjoyed the stay. We stayed in a suite and it was very roomy and comfortable.

Nice location. Room was nice.