Fairfield Inn & Suites by Marriott Olean

Rooms were clean.

All was fine during our stay. Breakfast was very good.

Quality linens, clean room, welcoming staff

Staff was very helpful and very nice

Nice hotel.. pool terrible.. pool area toxic chlorine smell needs lots of maintenance Breakfast was excellent for a quick bite Room was adequate, clean would recommend if not going to use pool As I swim daily indoors this was truly unacceptable Couldn’t complain to staff as I was a guest of someone

An excellent option if you are visiting St. Bonaventure University. You can walk to campus.

I have been staying here every month for over a year, I have spoken with the GM ( Rodney DeFiore) many times about fixing the TV guide for the guests and it still hasn’t happened. All it takes is a call to your cable company and they will come and reprogram the system and for some reason it hasn’t happened. I spoke to him about it last month and he acted like it was a big deal and couldn’t make the call. When I parked my truck this month I noticed several beer bottles and 6packs around the fire pit so I thought “ great glad it’s working “. Went inside to check in.I tried checked in and the person behind the counter was never trained to check someone in with a credit card authorization that was faxed in by my company. She had to call someone to figure out how to do it. The second night I stayed I went out for dinner and it was a nice day great temperature outside so I walked to & from dinner, on the way back I figured I would go hang out by the fire pit. Well it was never clean up and the fire pit didn’t even work. I had to go inside to get a new battery for the igniter and it still didn’t light. I took some of the trash/paper that was left there lit it and tried to start it and it still didn’t work. I have pictures to prove all of this. This hotel is definitely not being run by Marriott standards!

The hotel is located near a few restaurants and shopping locations. Lots of parking. Staff were really nice and helpful

Friendly staff, easy parking, and excellent breakfast selections.

The hotel is in a great location, just across the street from St. Bonaventure. We were upgraded to a king suite, so we had a sitting room with a door that did actually block the sound of the tv. The bed was comfortable, and curtains kept the room very dark. Trivial thing to note, but I was surprised at how soft the towels were compared to other Marriott stays we’ve had!