Doubletree by Hilton Columbia, SC

Everything was great except there should be free breakfast

Water damage in the ceiling of our room - rusted metal. Uncomfortable mattress. How is this a four star hotel. Its old and needs a remodel.

Check in was horrible

Cookies were good, bed was comfortable. The location of my room was noisy. I heard doors slamming late night.

Nothing was impressive. Just another hotel. Corners of bathroom was dirty, obviously not cleaned on a regular basis. Room was ok, but apparently some employees sitting at bar, discussing a bed bug infestation. Not a good sign. None of the employees stood out as good or even great. They were average at best. I wont plan to book there again, as you should at least get a smile. No discussion of amenities, local things of interest. Nothing. Rather sad.

Very dirty. Very nasty

Property seem run down, odd smells and very noisy especially in the room itself. Will not choose to stay at this location again.

First, let’s start by saying I will not stay there again. The young lady that worked the front desk Friday morning showed no empathy at all. I booked 3 days through Expedia and I showed her my receipt. She still had me to pay for a third day. I didn’t have time to go back and forth with her because I had to be somewhere soon. I will dispute that charge .

So good!

1st day check dead huge roach on bathroom floor I called the desk 4 times went to the desk twice took four hours for them to clean it up and the phone in the room did not work, leak on the 1st floor in the hallway