Candlewood Suites Roanoke Airport by IHG

When we arrived, the two ladies at the counter were very pleasant. We began discussing the band and found out they played instruments too. I wish their had of been a vent in the bathroom to help with the condensation on the mirror and delay of being able to do my hair. They're we're only 2 towels and face cloths, so i had to run down and get more towels and wash cloths as well. Other than, overall nice.

Clean room

My overall stay was fine until I found out after reserving my rooms I had to pay $100.00 deposit for each room. I was assured that I would get the deposit back once I checked out. Checking with my bank I found that the deposit was not released. Calling directly to hotel they now tell me 10 days!

Very nice hotel

The hotel room design and the staff were very friendly and helpful

Young lady that helped me check was very and pleasant we need more people like her excellent

When we booked the room, we needed som e special needs for a handicap persons . Although the type room needed was not available, the afternoon/evening staff made a personal call to let me know what was available. We had stayed a few days prior and the same room we booked then was available for the new date and we were able to stay and check in without any issuesat all. Thank you!

Overnight stay to drip off child at college. Great,easy stay. Lobby is big with a bar that was nice.