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8.8 / 10 Guest Rating

Sheraton Grand Salzburg

Auerspergstraße 4, Salzburg, at

Sheraton Grand Salzburg - main view

About the Property

Luxurious Accommodation
The Sheraton Grand Salzburg Hotel boasts modern and classic rooms and suites with Sheraton Signature beds and spacious bathrooms, ensuring a comfortable stay.

Gourmet Dining Options
Indulge in a culinary journey at the hotel's two restaurants - taste.it offering Italian delicacies and Mirabell & Terrace serving local dishes. Don't forget to unwind at the Piano Bar with a selection of cocktails and snacks.

Wellness and Recreation
Relax and rejuvenate at the on-site fitness center with a sauna and steam bath, or take a short walk to the Paracelsus Bad & Kurhaus for additional wellness facilities.

Experience luxury and convenience in the heart of Salzburg at Sheraton Grand Salzburg Hotel. Book now for an unforgettable stay!

Facilities & Amenities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Twin Room - Photo 1
Classic Twin Room - Photo 2
Classic Twin Room - Photo 3
Classic Twin Room - Photo 4
1/4

Classic Twin Room

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a mini-bar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.

30 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Classic Twin Room

Non-refundable
Room Only
20% OFF$400.14

$320.11

Includes taxes & fees

Classic Twin Room

Non-refundable
Breakfast Included
20% OFF$465.75

$372.6

Includes taxes & fees

Classic Room City View, Guest room, 2 Twin

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$573.39

$458.71

Includes taxes & fees

Classic Room City View, Guest room, 2 Twin

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$670.58

$536.46

Includes taxes & fees
Classic Double Room - Photo 1
Classic Double Room - Photo 2
Classic Double Room - Photo 3
Classic Double Room - Photo 4
Classic Double Room - Photo 5
Classic Double Room - Photo 6
1/6

Classic Double Room

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This wheelchair accessible double room features a mini-bar, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Classic Double Room

Non-refundable
Room Only
20% OFF$542.21

$433.77

Includes taxes & fees

Classic Double Room

Non-refundable
Breakfast Included
20% OFF$632.31

$505.85

Includes taxes & fees
Club Room with Etage7 Access - Photo 1
Club Room with Etage7 Access - Photo 2
Club Room with Etage7 Access - Photo 3
Club Room with Etage7 Access - Photo 4
Club Room with Etage7 Access - Photo 5
Club Room with Etage7 Access - Photo 6
Club Room with Etage7 Access - Photo 7
1/7

Club Room with Etage7 Access

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a mini-bar, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Club Room with Etage7 Access

Non-refundable
Breakfast Included
20% OFF$722.41

$577.93

Includes taxes & fees

Club Room ETAGE7 Access, Executive lounge access, Guest room, 1 King

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$767.75

$614.2

Includes taxes & fees
Junior Suite with ETAGE7 Access - Photo 1
Junior Suite with ETAGE7 Access - Photo 2
Junior Suite with ETAGE7 Access - Photo 3
Junior Suite with ETAGE7 Access - Photo 4
Junior Suite with ETAGE7 Access - Photo 5
Junior Suite with ETAGE7 Access - Photo 6
Junior Suite with ETAGE7 Access - Photo 7
Junior Suite with ETAGE7 Access - Photo 8
Junior Suite with ETAGE7 Access - Photo 9
1/9

Junior Suite with ETAGE7 Access

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a mini-bar, executive lounge access, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

JuniorSuite ETAGE7 Access, Junior Suite, 1 King

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$1,051.21

$840.97

Includes taxes & fees
Penthouse Suite with ETAGE7 Access - Photo 1
Penthouse Suite with ETAGE7 Access - Photo 2
Penthouse Suite with ETAGE7 Access - Photo 3
Penthouse Suite with ETAGE7 Access - Photo 4
Penthouse Suite with ETAGE7 Access - Photo 5
1/5

Penthouse Suite with ETAGE7 Access

Guests will have a special experience as this double room provides a spa bath. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

110 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Penthouse Etage7 Access, 1 Bedroom Penthouse Suite, 1 King, Fortress View, Top Floor, Terrace

Non-refundable
Room Only
20% OFF$1,959.06

$1,567.25

Includes taxes & fees

Penthouse Etage7 Access, 1 Bedroom Penthouse Suite, 1 King, Fortress View, Top Floor, Terrace

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$2,468.51

$1,974.81

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
1/4

Deluxe Double Room

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This double room has a mini-bar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Double Room

Non-refundable
Room Only
20% OFF$632.31

$505.85

Includes taxes & fees

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$722.41

$577.93

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
1/5

Deluxe Twin Room

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This double room has a mini-bar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.

30 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$465.9

$372.72

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$531.53

$425.22

Includes taxes & fees

Deluxe Room Park View, Guest room, 2 Twin

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$670.58

$536.46

Includes taxes & fees

Deluxe Room Park View, Guest room, 2 Twin

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$767.75

$614.2

Includes taxes & fees
Junior Room, 1 King Bed - Photo 1
Junior Room, 1 King Bed - Photo 2
Junior Room, 1 King Bed - Photo 3
Junior Room, 1 King Bed - Photo 4
Junior Room, 1 King Bed - Photo 5
Junior Room, 1 King Bed - Photo 6
Junior Room, 1 King Bed - Photo 7
Junior Room, 1 King Bed - Photo 8
Junior Room, 1 King Bed - Photo 9
Junior Room, 1 King Bed - Photo 10
Junior Room, 1 King Bed - Photo 11
Junior Room, 1 King Bed - Photo 12
1/12

Junior Room, 1 King Bed

1 King Bed431 sq feet Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Junior Room 1 King Bed

Non-refundable
Room Only
20% OFF$800.4

$640.32

Includes taxes & fees

Junior Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$936.88

$749.5

Includes taxes & fees
Deluxe Room, 1 King Bed, Park View - Photo 1
Deluxe Room, 1 King Bed, Park View - Photo 2
Deluxe Room, 1 King Bed, Park View - Photo 3
Deluxe Room, 1 King Bed, Park View - Photo 4
1/4

Deluxe Room, 1 King Bed, Park View

1 King Bed323 sq feet Internet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Deluxe Room 1 King Bed Park View

Non-refundable
Breakfast Included
20% OFF$510.56

$408.45

Includes taxes & fees

Deluxe Room Park View, Guest room, 1 King

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$670.58

$536.46

Includes taxes & fees

Deluxe Room Park View, Guest room, 1 King

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$767.75

$614.2

Includes taxes & fees
Classic Room, 1 King Bed, City View - Photo 1
Classic Room, 1 King Bed, City View - Photo 2
Classic Room, 1 King Bed, City View - Photo 3
Classic Room, 1 King Bed, City View - Photo 4
Classic Room, 1 King Bed, City View - Photo 5
Classic Room, 1 King Bed, City View - Photo 6
Classic Room, 1 King Bed, City View - Photo 7
1/7

Classic Room, 1 King Bed, City View

1 King Bed323 sq feet Internet - Free WiFi Entertainment - 100-cm flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Classic Room 1 King Bed City View

Non-refundable
Breakfast Included
20% OFF$436.59

$349.27

Includes taxes & fees

Classic Room City View, Guest room, 1 King

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$573.39

$458.71

Includes taxes & fees

Classic Room City View, Guest room, 1 King

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$670.58

$536.46

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
1/8

Suite, 1 Bedroom

1 King BedLocated on the top floor, furnished balcony/patioLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Grand Suite Etage 7 Access, 1 Bedroom 2 Room Suite, 1 King

Non-refundable
Room Only
20% OFF$997.54

$798.03

Includes taxes & fees

Grand Suite ETAGE7 Access, 1 Bedroom 2 room Suite, 1 King

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$1,237.5

$990

Includes taxes & fees
Executive Room, 1 Double Bed - Photo 1
Executive Room, 1 Double Bed - Photo 2
Executive Room, 1 Double Bed - Photo 3
Executive Room, 1 Double Bed - Photo 4
Executive Room, 1 Double Bed - Photo 5
Executive Room, 1 Double Bed - Photo 6
Executive Room, 1 Double Bed - Photo 7
1/7

Executive Room, 1 Double Bed

1 Double Bed323 sq feet Internet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Executive Room 1 Double Bed

Non-refundable
Room Only
20% OFF$584.56

$467.65

Includes taxes & fees

Executive Room 1 Double Bed

Non-refundable
Breakfast Included
20% OFF$684.23

$547.38

Includes taxes & fees
Deluxe Room, 2 Twin Beds, Park View - Photo 1
Deluxe Room, 2 Twin Beds, Park View - Photo 2
Deluxe Room, 2 Twin Beds, Park View - Photo 3
Deluxe Room, 2 Twin Beds, Park View - Photo 4
Deluxe Room, 2 Twin Beds, Park View - Photo 5
1/5

Deluxe Room, 2 Twin Beds, Park View

2 Twin Beds323 sq feet Internet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Deluxe Room 2 Twin Beds Park View

Non-refundable
Breakfast Included
20% OFF$510.56

$408.45

Includes taxes & fees
Room, 1 King Bed, Terrace, Park View - Photo 1
Room, 1 King Bed, Terrace, Park View - Photo 2
Room, 1 King Bed, Terrace, Park View - Photo 3
Room, 1 King Bed, Terrace, Park View - Photo 4
Room, 1 King Bed, Terrace, Park View - Photo 5
Room, 1 King Bed, Terrace, Park View - Photo 6
Room, 1 King Bed, Terrace, Park View - Photo 7
1/7

Room, 1 King Bed, Terrace, Park View

1 King Bed323-sq-foot soundproofed room, furnished balcony/patio with park and garden views Internet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

TerraceRoom ETAGE7 Access, Guest room, 1 King, Park view, Terrace

Non-refundable
Room Only
20% OFF$881.7

$705.36

Includes taxes & fees
Grand Suite, 1 Bedroom - Photo 1
Grand Suite, 1 Bedroom - Photo 2
Grand Suite, 1 Bedroom - Photo 3
Grand Suite, 1 Bedroom - Photo 4
Grand Suite, 1 Bedroom - Photo 5
Grand Suite, 1 Bedroom - Photo 6
Grand Suite, 1 Bedroom - Photo 7
1/7

Grand Suite, 1 Bedroom

1 King Bed592 sq feet Layout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 100-cm flat-screen TV, satellite channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

55 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Grand Suite

Non-refundable
Room Only
20% OFF$1,273.4

$1,018.72

Includes taxes & fees
Classic Room, 2 Twin Beds, City View - Photo 1
Classic Room, 2 Twin Beds, City View - Photo 2
Classic Room, 2 Twin Beds, City View - Photo 3
Classic Room, 2 Twin Beds, City View - Photo 4
Classic Room, 2 Twin Beds, City View - Photo 5
1/5

Classic Room, 2 Twin Beds, City View

2 Twin Beds323 sq feet Internet - Free WiFi Entertainment - 100-cm flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Classic Room 2 Twin Beds City View

Non-refundable
Breakfast Included
20% OFF$436.59

$349.27

Includes taxes & fees

Guest Reviews

8.8
Excellent842 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.6
Service9.1
Location9.6
Room Quality8.6
Amenities9.1
Value for Money8.6
Food and Beverage8.1
Overall Experience9.1

Select topics to read reviews

B
Bestdays-ever
Verified booking
Family
Standard Room
Stayed in Jun 18, 2026

"Superb hotel with the warmest, most welcoming staff in Austria."

10.0

Fantastic location overlooking the Mirabell Gardens, beautiful short walk along the river to the old town. This is a lovely comfortable hotel, with good sized rooms. The piano bar and dining area have a relaxed vibe. The food was very good and room service really excellent, very efficient delivery and delicious! The staff are exceptional, very welcoming, warm, friendly and helpful. They are professional, knowledgeable and nothing is a problem. The hotel is good value considering the service provided. When I return to Salzburg I will not stay anywhere else. I highly recommend this fabulous hotel!!

Helpful?
O
OrildobrBR
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"muito bom"

10.0

cafe da manha muito bom, boa localização, quarto muito bom

Helpful?
J
JayashreeinIN
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"give full marks to the hotel, Would blindly recommend it to all"

10.0

we had a wonderful stay at your hotel. It is excellently located and everything is within walking distance. the staff was very friendly and helpful and ever smiling. breakfast was very good catering to every kind of palette. The evening entertainment in the lounge was very enjoyable. We stayed for 5 days- wish ir\t was for a longer period..

what can be better than the best/??????

Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0
Helpful?
P
PaulusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"Decent hotel with good breakfast. Don’t bother with dinner."

7.0

We booked a combination of room, dinner, concert, and breakfast. The room was okay. Concert was awesome. Breakfast was good.

I didn’t like a single thing about the dinner except the appetizer, and so I would never eat dinner there again or recommend it to anyone. It’s kind of a bizarre story of how they seated us, moved us and another person instead of just setting additional places for other people, literally poured out wine including to our 15 year-old (without asking parents) and then took our wine away, then served us dried up chicken. But this was not worse than moving the single lady who was traveling alone and part of the concert group far away from everyone else, breaking all our hearts to have to watch and making her feel more alone than if she had never come. If I managed this hotel, I would’ve fired that waiter in two seconds because he’s a jerk to the core.

Helpful?
B
BobbyieIE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0

We family of five had a very pleasant stay at Shelton in Salzburg. The hotel is well-maintained, and offers a comfortable atmosphere. The rooms are clean, well-equipped, and quiet, making it easy to relax after a day of exploring the city. Staff were friendly and helpful throughout our stay. The location is also convenient, walkable to the city centre. Overall, a very positive experience and good value for money.

The only downside for us was the lack of a swimming pool and jacuzzi, which would have made the stay even better, especially when with kids.

Helpful?
K
KarinatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

Das Personal war ausgesprochen freundlich!

-

Helpful?
S
sarahdeand2026
Verified booking
Couples
Standard Room
Stayed in Jun 9, 2026

"Decent Hotel but not wowed"

8.0

Solid hotel with nice lobby and very friendly staff and great location. Didn’t appreciate the worn carpets on the guest room floor and the staff knocking on our door at 9:30 asking to clean our room and then again at 9:40 am to check if we purchased anything from the mini-bar, especially after we asked for a late checkout at noon. Very bothersome and a practice that should be eliminated completely. Wouldn’t highly recommend recommend this hotel, but a solid option nonetheless

Helpful?
D
DeirdreieIE
Verified booking
family_with_children
Standard Room
Stayed in Jun 7, 2026

"Brilliant hotel, stunning location, comfortable rooms and the friendliest most helpful staff I’ve ever encountered"

10.0

Location and staff!!

No swimming pool

Helpful?
Y
YelenaatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

9.0
Helpful?