Sheraton Grand Salzburg

Fantastic location overlooking the Mirabell Gardens, beautiful short walk along the river to the old town. This is a lovely comfortable hotel, with good sized rooms. The piano bar and dining area have a relaxed vibe. The food was very good and room service really excellent, very efficient delivery and delicious! The staff are exceptional, very welcoming, warm, friendly and helpful. They are professional, knowledgeable and nothing is a problem. The hotel is good value considering the service provided. When I return to Salzburg I will not stay anywhere else. I highly recommend this fabulous hotel!!

cafe da manha muito bom, boa localização, quarto muito bom

we had a wonderful stay at your hotel. It is excellently located and everything is within walking distance. the staff was very friendly and helpful and ever smiling. breakfast was very good catering to every kind of palette. The evening entertainment in the lounge was very enjoyable. We stayed for 5 days- wish ir\t was for a longer period..

what can be better than the best/??????

We booked a combination of room, dinner, concert, and breakfast. The room was okay. Concert was awesome. Breakfast was good.

I didn’t like a single thing about the dinner except the appetizer, and so I would never eat dinner there again or recommend it to anyone. It’s kind of a bizarre story of how they seated us, moved us and another person instead of just setting additional places for other people, literally poured out wine including to our 15 year-old (without asking parents) and then took our wine away, then served us dried up chicken. But this was not worse than moving the single lady who was traveling alone and part of the concert group far away from everyone else, breaking all our hearts to have to watch and making her feel more alone than if she had never come. If I managed this hotel, I would’ve fired that waiter in two seconds because he’s a jerk to the core.

We family of five had a very pleasant stay at Shelton in Salzburg. The hotel is well-maintained, and offers a comfortable atmosphere. The rooms are clean, well-equipped, and quiet, making it easy to relax after a day of exploring the city. Staff were friendly and helpful throughout our stay. The location is also convenient, walkable to the city centre. Overall, a very positive experience and good value for money.

The only downside for us was the lack of a swimming pool and jacuzzi, which would have made the stay even better, especially when with kids.

Das Personal war ausgesprochen freundlich!

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Solid hotel with nice lobby and very friendly staff and great location. Didn’t appreciate the worn carpets on the guest room floor and the staff knocking on our door at 9:30 asking to clean our room and then again at 9:40 am to check if we purchased anything from the mini-bar, especially after we asked for a late checkout at noon. Very bothersome and a practice that should be eliminated completely. Wouldn’t highly recommend recommend this hotel, but a solid option nonetheless

Location and staff!!

No swimming pool