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8.2 / 10 Guest Rating

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, us

Sheraton New Orleans Hotel - main view

About the Property

Prime Location in New Orleans:
Located just across the street from the vibrant French Quarter and a short distance from the scenic Mississippi River, our hotel offers the perfect blend of convenience and excitement.

Exciting Amenities:
Enjoy the convenience of our on-site gym to stay active during your stay, and make use of our tour desk to explore the city hassle-free. Immerse yourself in the lively jazz music scene at the Rodrigue Gallery every Friday and Saturday night.

Delightful Dining Options:
Indulge in the flavors of regional New Orleans cuisine at Roux Bistro, sip on cocktails at the Pelican Bar, or savor a cup of Starbucks Coffee in our lobby. With 24-hour room service, your cravings are just a call away.

Experience the best of New Orleans at Sheraton New Orleans Hotel - book your stay now for an unforgettable getaway!

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Traditional, Guest room, 1 King - Photo 1
Traditional, Guest room, 1 King - Photo 2
Traditional, Guest room, 1 King - Photo 3
Traditional, Guest room, 1 King - Photo 4
Traditional, Guest room, 1 King - Photo 5
Traditional, Guest room, 1 King - Photo 6
1/6

Traditional, Guest room, 1 King

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Non-refundable
Room Only
20% OFF$146.78

$117.42

Includes taxes & fees

Traditional, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$296.91

$237.53

Includes taxes & fees
Traditional, Guest room, 2 Double - Photo 1
Traditional, Guest room, 2 Double - Photo 2
Traditional, Guest room, 2 Double - Photo 3
Traditional, Guest room, 2 Double - Photo 4
Traditional, Guest room, 2 Double - Photo 5
1/5

Traditional, Guest room, 2 Double

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 2 beds.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Non-refundable
Room Only
20% OFF$146.78

$117.42

Includes taxes & fees

Traditional, Guest room, 2 Double

Non-refundable
Breakfast Included
20% OFF$296.91

$237.53

Includes taxes & fees
Club level, Guest room, 1 King - Photo 1
Club level, Guest room, 1 King - Photo 2
Club level, Guest room, 1 King - Photo 3
Club level, Guest room, 1 King - Photo 4
Club level, Guest room, 1 King - Photo 5
Club level, Guest room, 1 King - Photo 6
Club level, Guest room, 1 King - Photo 7
Club level, Guest room, 1 King - Photo 8
1/8

Club level, Guest room, 1 King

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room provides executive lounge access, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Club Room, 1 King Bed

Non-refundable
Room Only
20% OFF$201.15

$160.92

Includes taxes & fees

Club Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$210.96

$168.77

Includes taxes & fees
Club level, Guest room, 2 Double - Photo 1
Club level, Guest room, 2 Double - Photo 2
Club level, Guest room, 2 Double - Photo 3
Club level, Guest room, 2 Double - Photo 4
Club level, Guest room, 2 Double - Photo 5
Club level, Guest room, 2 Double - Photo 6
Club level, Guest room, 2 Double - Photo 7
Club level, Guest room, 2 Double - Photo 8
Club level, Guest room, 2 Double - Photo 9
1/9

Club level, Guest room, 2 Double

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 2 beds.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Club Room, 2 Double Beds

Non-refundable
Room Only
20% OFF$201.15

$160.92

Includes taxes & fees

Club Room, 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$210.96

$168.77

Includes taxes & fees
City View, Guest room, 1 King - Photo 1
City View, Guest room, 1 King - Photo 2
City View, Guest room, 1 King - Photo 3
City View, Guest room, 1 King - Photo 4
City View, Guest room, 1 King - Photo 5
City View, Guest room, 1 King - Photo 6
City View, Guest room, 1 King - Photo 7
1/7

City View, Guest room, 1 King

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 1 King Bed, City View

Non-refundable
Room Only
20% OFF$163.54

$130.83

Includes taxes & fees

Deluxe Guest Room, 1 King, City View

Non-refundable
Breakfast Included
20% OFF$312.55

$250.04

Includes taxes & fees
City View Guest room, 2 Double - Photo 1
City View Guest room, 2 Double - Photo 2
City View Guest room, 2 Double - Photo 3
City View Guest room, 2 Double - Photo 4
City View Guest room, 2 Double - Photo 5
City View Guest room, 2 Double - Photo 6
1/6

City View Guest room, 2 Double

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room provides a safe deposit box, a carpeted floor, heating, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 2 Double Beds, City View

Non-refundable
Room Only
20% OFF$163.54

$130.83

Includes taxes & fees

Deluxe Guest room, 2 Double, City view

Non-refundable
Breakfast Included
20% OFF$312.55

$250.04

Includes taxes & fees
Club level, Executive Suite, 1 King, Sofa bed - Photo 1
Club level, Executive Suite, 1 King, Sofa bed - Photo 2
Club level, Executive Suite, 1 King, Sofa bed - Photo 3
Club level, Executive Suite, 1 King, Sofa bed - Photo 4
1/4

Club level, Executive Suite, 1 King, Sofa bed

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

39 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Suite, 1 King Bed with Sofa bed

Non-refundable
Room Only
20% OFF$342.28

$273.82

Includes taxes & fees
Traditional Double Room with Two Double Beds - Hearing Accessible - Photo 1
Traditional Double Room with Two Double Beds - Hearing Accessible - Photo 2
Traditional Double Room with Two Double Beds - Hearing Accessible - Photo 3
Traditional Double Room with Two Double Beds - Hearing Accessible - Photo 4
Traditional Double Room with Two Double Beds - Hearing Accessible - Photo 5
1/5

Traditional Double Room with Two Double Beds - Hearing Accessible

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

32 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Traditional Room, 2 Double Beds (Hearing Accessible)

Non-refundable
Room Only
20% OFF$146.78

$117.42

Includes taxes & fees
Traditional King Room - Hearing Accessible - Photo 1
Traditional King Room - Hearing Accessible - Photo 2
Traditional King Room - Hearing Accessible - Photo 3
Traditional King Room - Hearing Accessible - Photo 4
Traditional King Room - Hearing Accessible - Photo 5
Traditional King Room - Hearing Accessible - Photo 6
1/6

Traditional King Room - Hearing Accessible

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Traditional Room, 1 King Bed (Hearing Accessible)

Non-refundable
Room Only
20% OFF$146.78

$117.42

Includes taxes & fees
Deluxe King Room with City View - Hearing Accessible - Photo 1
Deluxe King Room with City View - Hearing Accessible - Photo 2
Deluxe King Room with City View - Hearing Accessible - Photo 3
Deluxe King Room with City View - Hearing Accessible - Photo 4
Deluxe King Room with City View - Hearing Accessible - Photo 5
Deluxe King Room with City View - Hearing Accessible - Photo 6
Deluxe King Room with City View - Hearing Accessible - Photo 7
1/7

Deluxe King Room with City View - Hearing Accessible

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit offers 1 bed.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$163.54

$130.83

Includes taxes & fees
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible - Photo 1
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible - Photo 2
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible - Photo 3
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible - Photo 4
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible - Photo 5
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible - Photo 6
1/6

Deluxe Double Room with Two Double Beds and City View - Hearing Accessible

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit offers 2 beds.

32 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$163.54

$130.83

Includes taxes & fees
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible - Photo 1
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible - Photo 2
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible - Photo 3
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible - Photo 4
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible - Photo 5
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible - Photo 6
1/6

Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit has 2 beds.

32 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Non-refundable
Room Only
20% OFF$163.54

$130.83

Includes taxes & fees
Traditional King Room with Roll-in Shower - Mobility Accessible - Photo 1
Traditional King Room with Roll-in Shower - Mobility Accessible - Photo 2
Traditional King Room with Roll-in Shower - Mobility Accessible - Photo 3
Traditional King Room with Roll-in Shower - Mobility Accessible - Photo 4
Traditional King Room with Roll-in Shower - Mobility Accessible - Photo 5
1/5

Traditional King Room with Roll-in Shower - Mobility Accessible

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Traditional King Room with Roll-in Shower - Mobility Accessible

Non-refundable
Room Only
20% OFF$154.7

$123.76

Includes taxes & fees
Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible - Photo 1
Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible - Photo 2
Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible - Photo 3
Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible - Photo 4
Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible - Photo 5
1/5

Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

32 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible

Non-refundable
Room Only
20% OFF$288.04

$230.43

Includes taxes & fees
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 1
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 2
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 3
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 4
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 5
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 6
Deluxe King Room with City View and Transfer Shower - Mobility Accessible - Photo 7
1/7

Deluxe King Room with City View and Transfer Shower - Mobility Accessible

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit has 1 bed.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Non-refundable
Room Only
20% OFF$163.54

$130.83

Includes taxes & fees
Traditional Room, 2 Double Beds (Mobility Accessible, Tub) - Photo 1
Traditional Room, 2 Double Beds (Mobility Accessible, Tub) - Photo 2
Traditional Room, 2 Double Beds (Mobility Accessible, Tub) - Photo 3
Traditional Room, 2 Double Beds (Mobility Accessible, Tub) - Photo 4
Traditional Room, 2 Double Beds (Mobility Accessible, Tub) - Photo 5
1/5

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

2 Double Beds345-sq-foot room with city views Internet - WiFi 50+ Mbps and wired internet access Entertainment - 32-inch LCD TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Traditional Room, 2 Double Beds

Non-refundable
Room Only
20% OFF$146.78

$117.42

Includes taxes & fees

Traditional Room, 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$305.88

$244.7

Includes taxes & fees

Guest Reviews

8.2
Excellent1765 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness7.4
Service9.4
Location9.4
Room Quality7.4
Amenities6.9
Value for Money7.9
Food and Beverage8.9
Overall Experience8.4

Select topics to read reviews

J
JoergdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0
Helpful?
L
LonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Great time in New Orleans! Nice to be close to the French Quarter"

9.0

Location and amenities

Nothing

Helpful?
C
CarstendeDE
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0
Helpful?
T
TiffanyusUS
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
J
JennifercaCA
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Déçue"

5.0

L’emplacement

L’hôtel a mal vieillit problème d’entretien évident - dans la chambre les murs étaient sales - ce n’est pas au standard du groupe hôtelier dommage

Helpful?
M
MarioitIT
Verified booking
extended_group
Standard Room
Stayed in Jun 8, 2026

"Good"

5.0

Posizone e colazione

i letti, troppo piccoli e scomodi per un Sheraton, mi aspettavo molto di più per il prezzo pagato.

Helpful?
S
ShawnusUS
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

9.0

Loved the view. Room service was great. We love to people watch and the lobby was so comfortable and welcoming. Bonus our room view gave us a perfect view of the fireworks show. We will definitely be returning.

There were only 2 things that I didn't like about my stay. First the bathtub felt like it had not been cleaned. Second none of the house cleaning personal that we encountered spoke English.

Helpful?
E
EliilIL
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0

מיקום. גודל החדר וקומה גבוהה. נוף למיסיסיפי. ניתן לנצל כל יום 15 דולר בבר/מסעדת המלון. ארוחת בוקר טובה ומגוונת, כולל ביצים, גבינות, ירקות, סלמון ועוד.

מנקים את החדר מאוחר רק בסביבות 16:00, למרות שביקשתי בבוקר לנקות עד צהריים. בארוחת הבוקר מתוך 4 בקרים בשניים לא הכינו חביתות בטענה שאין הרבה אנשים ! חלב חם בארוחת הבוקר אין וצריך היה לבקש באופן מיוחד, עשו טובה כשהביאו...

Helpful?
J
JessieusUS
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0

Great location and access to area

Helpful?
O
OtisusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

9.0

The room, staff and location. I would stay there the next time around

The hidden fees! $55 parking, $25 tourism fee, occupation fee and on top of that state tax, county tax, and city taxes 😑 . Extra $100 or so a day.

Helpful?
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