Hyatt Regency Austin

The room smelled. When we tried to talk to the manager about it, we were ignored. Don’t let the price fool you into thinking it’s nice, stay somewhere else.

Really enjoyed our stay here. Location is easy to get to the main sites of Austin from but set aside just enough to be slightly out of the hustle & bustle. New renovations are nice and hotel is very spacious from the rooms to the common areasand clean. Overall like the open air center concept although there was slight noise issues here and there as it makes sounds carry more. The staff are very attentive and nice and went above and beyond. I loved that they have a number you can text them anytime for assistance or questions too - I must prefer that to calling and waiting on hold etc. so was super nice to see that.

Stayed 3 nights I really wanted to love this place based on all the glowing reviews, but our experience was completely different. The room hadn’t been properly cleaned - found hair in the bathroom and the sheets had stains. Asked for new ones and housekeeping seemed annoyed. The ladybird lake view was mostly a parking lot with a sliver of water if you leaned out the window. Worst part was the noise. Paper-thin walls meant we heard every conversation, TV show, and toilet flush from neighboring rooms. Got maybe 4 hours of sleep each night.

Some of the best customer service I've experienced at a hotel in years! Pablo was the manager when I checked in and he made we had the most comfortable and relaxing experience possible. Breakfast is phenomenal (fresh honeycomb! made to adult omelettes! Warm buttermilk biscuits!) with a view overlooking Ladybird Lake, the trail and the Austin skyline. Kayak rentals available right outside, super comfortable beds and pillows. Overall, a fantastic experience - thanks Pablo!

Did not eat breakfast. Did not look like $30 worth per person

Parking is expensive. If would have known it was $50 a night for self parking, I would have stayed somewhere else.

Great location in the heart of the shopping area. Great walking path along the river behind the hotel. Stunning views from the hotel patio. Fantastic, friendly and accommodating team running the restaurant/bar and super nice deck to sip cocktails. Room was smallish but sufficient for 2 people. With construction next door, I would not stay at this hotel until the adjacent building is done, unless they discount pricing dramatically. It's very loud, they work weekdays, Saturday and Sunday and they begin at 7 am sharp. Parking is also a problem related to the construction. Lastly, ask for a room where water pressure is best. We had problems with Luke warm water and poor flow.

I haven't been to this particular Hyatt Regency in 25+ years. Wasn't sure how up to date the hotel would've been b/c it's one of the older ones in Downtown Austin. Everything was very modern and lots of convenient features throughout inc. USB ports and water stations throughout. The outside patio and bar area were exceptionally nice and was a perfect view of the City.

The flan cheesecake

There was still construction going on

I like the location. I could cross the bridge to my meeting at 100 Congress. I like the proximity to the running/walking paths.

The Wifi was poor. It constantly froze. This is Hyatt. I expected better.

Live the employees! Hotel was under renovation, but the employees made sure it was very nice.

How much it was to park your car overnight an extra $50