Hyatt Regency Austin

We are extremely satisfied with customer service, condition of the place and location. We will definitely come back! :-)

Great location ...easy to walk to various spots downtown and south congress.. would recommend... great pool and access to town lake

New look in lobby/bar and rooms at this recently remodeled and conveniently located hotel. Great place for a business meeting but also a wonderful patio area overlooking the river to meet friends.

I would like to start off by stating this is an excellent hotel. I travel for work and consistently log over 100 nights at a prior hotel brand before switching mid last year to Hyatt. I currently earned Globalist status at the end of last year in the World of Hyatt loyalty program. One big difference I observed immediately is how the treatment at most Hyatt hotels had a step improvement when I went from Explorist to Globalist. I never stayed at this property before but I can say the hotel staff did an exemplary job of rolling out the red carpet to enhance my stay as a Globalist member. The Front Desk check-in started the pampering with welcome champagne for my wife and I and the front desk remained responsive throughout the entire stay. We got an upgraded view room that provided a spectacular view of Lady Bird lake. We thoroughly explored and enjoyed all the hotel amenities. The breakfast buffet at Cypress Grove included tons of variety and the service was exceptional from all of the staff. The gym was also up to par so I could keep up my routine going without skipping a beat. The 2nd floor and gym also included a purified water system so I could refill as many times as needed and not worry about getting water bottles from the front desk or even market place. The hotel is a bit smaller than the typical Hyatt Regency properties I have stayed at in the past, but the location and the staff makes it a gem. There was not a lot of food options on site for dinner. The Ripple & Roots restaurant was average at best, but at least convenient if one does not want to leave the property to explore the many options near by (front desk acknowledges this and provide a list of restaurants near by color coded by walking distance at check-in to be even more helpful!). Right outside the property in the back is Capital Cruises conveniently located that allow for many water activities. Austin downtown has so much to do and Hyatt Regency Austin provides an excellent location to stay in and enjoy the property or venture out and paint the town red. We will definitely be back! Thank you to the staff for making our V-day weekend so special.

Incredible stay. Went for a work conference and the stay, food and staff were all exceptional! We checked in at the front with Leo and he was amazing help. Sold us on upgrading our room to the river front view and boy am I glad we did. Overall 10/10 experience!

I came here for a work conference. I ordered the dual monitors from Out Post! This was the best decision ever! They were helpful on the setup! And it has made a tremendous difference! I wish this was available everywhere!

Great location, love the rooms, views, bed and pillows. customer service is good, but food is nothing to write home about.

Poor service, not enough staff, and if you are needing ADA complice go elsewhere. I was in a wheelchair and told them with my reservation and I was given a Bathtub! The handicapped bathroom would not allow for closint the door with my wheelchair in the meeting area, so I had to wait until I could get up to my room on the 8th floor and far from the elevator. Do not go if you have disabilities......Breakfast for 2 buffets was $75. This included an 18% surcharge. So, take your own food.....

I am a globalist, it was a very satisfying stay there. Got all the perks for globalist seamlessly, the staff there made me feel really welcomed.

The room was very clean and comfortable. The staff was very polite and accomodating. I really enjoyed the food, and the atmosphere.