DoubleTree by Hilton Chicago - Oak Brook

The rooms were old and the ac didnt work that well

Hotel staff was efficient and friendly. The hotel was very full during our stay and mostly things ran smoothly. Our only disappointment was breakfast. We were told to “take any table.” After that, no one came to serve us coffee or water or make it clear that we could eat at the buffet. Basically waiters took care of everyone around us. Finally we left.

I stayed on the 7th floor, seemed to be some pretty bad water damage. The hallway floors were wet and it reeked of mildew. The floors in the room were not vacuumed and if they were, were poorly done, the toilet seat was yellow and peeling along with tub and the wallpaper in the bathroom. The room had a balcony with a glass door so dirty you couldn’t even see out of it and the bedding appeared to have wet spots but was just the fabric severely worn. Not to mention whoever was in the room next to me had music blasting all night until the early morning. (3am) Overall very disappointed in the condition of the room, especially for the rate per night resulted in me checking out early.

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