Hilton Fort Worth

Property was nice and clean !

The heat was not working and the elevators were broken! Congested downtown.

Great location just off Main Street, spacious room, comfortable bed, helpful staff on reception.

UNACCEPTABLE EXPERIENCE – BEWARE! Please note that I have stayed at this property before with a great experience. I don't know if management changed but it sucks. I reached out a day prior to checking in and Eva or Elva concerning early check in and digital key/contact-less checkin. Front desk stated if available on morning of. So I did the mobile checking through my Honors app, it stated my key would be ready. Prior to arriving I message about my checkin, even noted that there was no pending charge on my card, front desk stated they didn't know why because my room was ready. I asked why wasn't it showing up in the app, another person named Hunter stated it may be because the system is down. later came back and stated that the GM stated they changed the policy due to fraud. I explained about my prior stay, for verification I'm not fraud and also the prior conversation regarding contactless checkin and digital key. Attempted to contact GM but kept saying he was busy. Contacted consumer care, they were able to get a hold of the GM magically. The agent apologized for the change in policy without notification but still advertise contactless. Agent stated GM would cancell stay without charge and I could book elsewhere. I booked at embassy without issue. Hour later I get a charge from this property. I contact customer service again and front desk tells them I'm a no call no show to charge me. That is FRAUD. I will be pursuing this as that to my fullest capabilities. How can you say you changed a policy because of fraud when your property is falsely documenting notes to process a charge. I'm greatly disappointed in this Hilton property.

Clean modern and first class

Nothing Maybe valet too expensive

The room was cool and clean. Very confirmed

The room and bathroom were very clean and relaxing. The front desk staff were charming and warm. The location was walkable to many interesting things and we got to meet with welcoming people in the area. It was an experience.

I recently stayed at the Hilton Fort Worth and had such a great experience thanks to Joe, the bartender at the bar. He was polite, funny, and really easy to talk to — just one of those people who makes you feel welcome right away. He clearly knows his stuff when it comes to drinks and service. What really stood out was his kindness. When he found out my little Maltese hadn’t eaten all day because she was stressed from traveling, he went to the kitchen and got some food for her. That simple gesture meant a lot and showed how thoughtful he is. Joe truly went above and beyond and made my night a lot better. The Hilton Fort Worth is lucky to have him — I’ll definitely stop by again the next time I’m in town.