Park Hyatt Chicago

The location was great, right on Michigan Ave and close to all things. I had a one bedroom Park suite and it is spacious, clean and modern. It exceeded my exceptions. The best part is the staff, from the bellman to front desk, they are all very professional, helpful and very nice. They are a good reflection of Chicago. I will stay there again when visiting Chicago.

Great hotel. Very clean rooms, updated and modern. Comfortable bed, electronic shades, nice bathroom. Not too many rooms on each floor, so it's quiet.

Beautiful rooms; excellent location; fabulous staff. We were warmly greeted at the front desk. Check-in was efficient and seamless. The hotel gym though small houses excellent equipment. Superb views of the city and lake.

Nice hotel with great staff and a great location. I really enjoyed the room and the service was next level. The in room nespresso was delightful!

This was our third stay at the Park Hyatt Chicago within the past three years, and once again it did not disappoint. The location is unbeatable, the service remains consistently 10/10, and the facilities are maintained with a high level of cleanliness and thoughtful design. On this visit, we finally tried room service, and it was excellent. The food was delivered promptly and every dish was delicious—from a Sunday brunch menu that felt indulgent to a weekday lunch that was fresh and satisfying. The bell staff deserves special recognition. They were courteous and proactive, always quick to spot our Ubers and assist with luggage during both check-in and check-out. Their attentiveness made transitions in and out of the hotel effortless. I also booked two massages at Nomi Spa, having thoroughly enjoyed one during my March 2025 stay. The spa itself is calm, clean, and thoughtfully designed, creating a relaxing environment. The only hiccup we encountered was a discrepancy in pricing for the couples massage—depending on which menu or online path you followed, there were three different prices listed. While the experience itself was wonderful, I would recommend the hotel do some UI/UX housekeeping to ensure the spa menus clearly state the correct pricing and number of guests included. This would prevent any awkward confusion at checkout. Overall, our stay was everything we’ve come to expect from Park Hyatt Chicago: refined, comfortable, and consistently welcoming. It remains one of our favorite places to stay in the city, and we look forward to returning.

Got pick pocketed in the elevator. I really like this hotel. Plan to return.

underwhelmed

beautiful room and hotel great bar!

Excellent service with great top notch amenities and a room that has everything you can need away from home. Highly recommend!

The hotel was amazing. The staff were friendly. There is so much to do in the area.