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7.4 / 10 Guest Rating

Holiday Inn & Suites Kalamazoo West

1247 Westgate Drive, Kalamazoo, us

Holiday Inn & Suites Kalamazoo West - main view

About the Property

Convenient Location
Holiday Inn - Kalamazoo West, an IHG Hotel, is strategically situated near popular attractions such as Miller Auditorium and Western Michigan University, making it an ideal choice for travelers looking to explore Kalamazoo.

Modern Amenities
Enjoy the convenience of a fitness centre, a shared lounge, and a restaurant during your stay. Stay connected with complimentary WiFi and make use of the kitchenette available in some rooms for added comfort.

Additional Services
Benefit from a 24-hour front desk, business centre, and vending machines offering snacks and drinks. Whether you're here for business or leisure, our hotel ensures a hassle-free experience for all guests.

Book your stay at Holiday Inn - Kalamazoo West now for a memorable and comfortable visit to Kalamazoo!

Facilities & Amenities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Leisure King Room - Non-Smoking - Photo 1
Leisure King Room - Non-Smoking - Photo 2
Leisure King Room - Non-Smoking - Photo 3
Leisure King Room - Non-Smoking - Photo 4
1/4

Leisure King Room - Non-Smoking

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Leisure King Room - Non-Smoking

Non-refundable
Room Only
20% OFF$180.34

$144.27

Includes taxes & fees
Standard Queen Room with Two Queen Beds and Bath/Shower - Photo 1
Standard Queen Room with Two Queen Beds and Bath/Shower - Photo 2
Standard Queen Room with Two Queen Beds and Bath/Shower - Photo 3
1/3

Standard Queen Room with Two Queen Beds and Bath/Shower

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This double room has a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

2 Queen Standard Bath Shower Combination

Non-refundable
Room Only
20% OFF$163.44

$130.75

Includes taxes & fees

2 Queen Standard Bath Shower Combination

Non-refundable
Breakfast Included
20% OFF$199.44

$159.55

Includes taxes & fees
King Room with Sofa Bed - Non-Smoking - Photo 1
King Room with Sofa Bed - Non-Smoking - Photo 2
King Room with Sofa Bed - Non-Smoking - Photo 3
King Room with Sofa Bed - Non-Smoking - Photo 4
King Room with Sofa Bed - Non-Smoking - Photo 5
1/5

King Room with Sofa Bed - Non-Smoking

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

King Room with Sofa Bed - Non-Smoking

Non-refundable
Room Only
20% OFF$187.9

$150.32

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a carpeted floor and a flat-screen TV with cable channels.

28 sqm
Sleeps 2
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Room

Non-refundable
Room Only
20% OFF$158.14

$126.51

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$184.7

$147.76

Includes taxes & fees
King Room with Trundle Bed - Non-Smoking - Photo 1
King Room with Trundle Bed - Non-Smoking - Photo 2
King Room with Trundle Bed - Non-Smoking - Photo 3
King Room with Trundle Bed - Non-Smoking - Photo 4
1/4

King Room with Trundle Bed - Non-Smoking

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

King Room with Trundle Bed - Non-Smoking

Non-refundable
Room Only
20% OFF$187.9

$150.32

Includes taxes & fees
One-Bedroom King Suite with Living Area - Photo 1
One-Bedroom King Suite with Living Area - Photo 2
One-Bedroom King Suite with Living Area - Photo 3
One-Bedroom King Suite with Living Area - Photo 4
One-Bedroom King Suite with Living Area - Photo 5
One-Bedroom King Suite with Living Area - Photo 6
One-Bedroom King Suite with Living Area - Photo 7
One-Bedroom King Suite with Living Area - Photo 8
1/8

One-Bedroom King Suite with Living Area

The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
ShowerTVTelephoneAir conditioningHair dryerKitchenette

1 King 1 Bedroom Suite With Living Area

Non-refundable
Room Only
20% OFF$178.05

$142.44

Includes taxes & fees

1 King 1 Bedroom Suite With Living Area

Non-refundable
Breakfast Included
20% OFF$204.63

$163.7

Includes taxes & fees
King Room - Hearing Accessible/Non-Smoking  - Photo 1
King Room - Hearing Accessible/Non-Smoking  - Photo 2
King Room - Hearing Accessible/Non-Smoking  - Photo 3
King Room - Hearing Accessible/Non-Smoking  - Photo 4
King Room - Hearing Accessible/Non-Smoking  - Photo 5
1/5

King Room - Hearing Accessible/Non-Smoking

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

King Room - Hearing Accessible/Non-Smoking

Non-refundable
Room Only
20% OFF$180.34

$144.27

Includes taxes & fees
King Room - Mobility Access/Hearing Accessible - Photo 1
King Room - Mobility Access/Hearing Accessible - Photo 2
King Room - Mobility Access/Hearing Accessible - Photo 3
King Room - Mobility Access/Hearing Accessible - Photo 4
King Room - Mobility Access/Hearing Accessible - Photo 5
King Room - Mobility Access/Hearing Accessible - Photo 6
1/6

King Room - Mobility Access/Hearing Accessible

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Standard Comm Accessible

Non-refundable
Room Only
20% OFF$163.44

$130.75

Includes taxes & fees

1 King Bed Standard Comm Accessible

Non-refundable
Breakfast Included
20% OFF$199.44

$159.55

Includes taxes & fees
Standard Queen Room with Two Queen Beds and Walk-In Shower - Photo 1
Standard Queen Room with Two Queen Beds and Walk-In Shower - Photo 2
Standard Queen Room with Two Queen Beds and Walk-In Shower - Photo 3
1/3

Standard Queen Room with Two Queen Beds and Walk-In Shower

The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Shower

2 Queen Standard Walk In Shower

Non-refundable
Room Only
20% OFF$158.14

$126.51

Includes taxes & fees

2 Queen Standard Walk In Shower

Non-refundable
Breakfast Included
20% OFF$184.7

$147.76

Includes taxes & fees
Standard Room, 1 King Bed (Walk-In Shower) - Photo 1
Standard Room, 1 King Bed (Walk-In Shower) - Photo 2
Standard Room, 1 King Bed (Walk-In Shower) - Photo 3
Standard Room, 1 King Bed (Walk-In Shower) - Photo 4
1/4

Standard Room, 1 King Bed (Walk-In Shower)

1 King BedInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Standard Sofa Bed Walkin Shower

Non-refundable
Room Only
20% OFF$169.45

$135.56

Includes taxes & fees

1 King Standard Sofa Bed Walkin Shower

Non-refundable
Breakfast Included
20% OFF$206.61

$165.29

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Communications) - Photo 1
Standard Room, 1 King Bed, Accessible (Communications) - Photo 2
Standard Room, 1 King Bed, Accessible (Communications) - Photo 3
Standard Room, 1 King Bed, Accessible (Communications) - Photo 4
Standard Room, 1 King Bed, Accessible (Communications) - Photo 5
1/5

Standard Room, 1 King Bed, Accessible (Communications)

1 King BedInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Doorbell and phone notificationNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Bed Standard Comm Access Tub

Non-refundable
Room Only
20% OFF$163.44

$130.75

Includes taxes & fees

1 King Bed Standard Comm Accessible Tub

Non-refundable
Breakfast Included
20% OFF$199.44

$159.55

Includes taxes & fees
Standard Room, 1 King Bed (Daybed, Walk-In Shower) - Photo 1
Standard Room, 1 King Bed (Daybed, Walk-In Shower) - Photo 2
Standard Room, 1 King Bed (Daybed, Walk-In Shower) - Photo 3
Standard Room, 1 King Bed (Daybed, Walk-In Shower) - Photo 4
1/4

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

1 King BedInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Bed Standard Walkin Shower

Non-refundable
Room Only
20% OFF$163.44

$130.75

Includes taxes & fees

1 King Bed Standard Walkin Shower

Non-refundable
Breakfast Included
20% OFF$199.44

$159.55

Includes taxes & fees
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 1
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 2
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 3
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 4
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 5
1/5

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

1 King Bed and 1 Double Sofa BedInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, double sofa bed, and iron/ironing boardComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Standard Daybed Walkin Shower

Non-refundable
Room Only
20% OFF$169.45

$135.56

Includes taxes & fees

1 King Standard Daybed Walkin Shower

Non-refundable
Breakfast Included
20% OFF$206.61

$165.29

Includes taxes & fees
Suite, 1 Bedroom (Living Area) - Photo 1
Suite, 1 Bedroom (Living Area) - Photo 2
Suite, 1 Bedroom (Living Area) - Photo 3
Suite, 1 Bedroom (Living Area) - Photo 4
Suite, 1 Bedroom (Living Area) - Photo 5
Suite, 1 Bedroom (Living Area) - Photo 6
Suite, 1 Bedroom (Living Area) - Photo 7
Suite, 1 Bedroom (Living Area) - Photo 8
Suite, 1 Bedroom (Living Area) - Photo 9
Suite, 1 Bedroom (Living Area) - Photo 10
1/10

Suite, 1 Bedroom (Living Area)

1 King BedLayout - Separate sitting areaInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, double sofa bed, and iron/ironing boardComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

2 Queen 1 Bedroom Suite with Living Area

Non-refundable
Room Only
20% OFF$171.41

$137.13

Includes taxes & fees

2 Queen 1 Bedroom Suite with Living Area

Non-refundable
Breakfast Included
20% OFF$197.98

$158.38

Includes taxes & fees

Guest Reviews

7.4
Very Good409 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable beds.

Categories

Cleanliness6.7
Service8.7
Location8.7
Room Quality7.2
Amenities6.7
Value for Money7.2
Food and Beverage6.2
Overall Experience7.7

Select topics to read reviews

J
JacobusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0
Helpful?
A
AlexisusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Awful"

1.0

Curtis REFUSED to look up my confirmation number. Finally after arguing he listened. Said “oh yes I guess it is here”. Proceeded to tell me it’s not available and then refused to give me a refund and said there was not one single other room available. He switched my booking right there without asking and said come back the following day at 3pm to pay for the following night. I told him no I need a room for tonight. He laughed at me and said well I thought that was helping you. He then goes CLAIMING the only allowed check in time was at 3pm. Needless to say, he sucks. My refund was denied so now I have to jump through more hoops for a place I got turned away from but still paid for thanks.

Everything

Helpful?
S
ShawnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0

All was good. Staff on duty was great!

Helpful?
H
HollyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

5.0

Had to wait on our room. Staff quit during our stay and no one was running the hotel. No towels. No one to stop people from keeping the noise down and people were outside playing music past 1 am on Sat. Kids answering the phone. Police had to ne called to get someone in there to control the place. I have never had a more horrible experience EVER!

Helpful?
M
MoousUS
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"It was all around a great stay"

10.0

It was very clean and quiet and the staff was very nice

There was nothing I didn't like

Helpful?
C
CalisausUS
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
A
AnnausUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Met our needs"

8.0

Met our newds

Staff needs to be more friendly. Person at counter during check in needs to open his mouth when he speaks. I could barely understand him. Another employee in the morning was frustrated because we got in the elevator with him. Seemed he was in a hurry but kept getting frustrated as the elevator stopped at each floor for additional people. Kept mumbling under his breath to hurry up. Made us uncomfortable.

Helpful?
S
SuttonusUS
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Good"

6.0

It was clean

Signage to enter, the lack of. Dining experience, can’t bring breakfast to the room, lack of toiletries available for purchase, tv control difficult to work, lack of knowledge of front desk.

Helpful?
S
SherusUS
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Easy to get in and out of and clean. Staff was friendly & courteous."

10.0

Neat and clean and welcoming

It was all good

Helpful?
D
DavidusUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Nice but ridiculous to charge for parking."

9.0

Very nice room

Pay for parking which is ridiculous. Luggage carts were not available and they put us in room that was as far away from elevator as possible.

Helpful?