Embassy Suites by Hilton San Diego Bay Downtown

Great experience ! Very friendly staff! 10/10!

Great stay with great service from Bell hop, Hotel registrar counter to food service. Wonderful place to gather with family. Suites were like home away from home.

Kudos to Dave! He could see that I had fallen (though I didn’t fall on the property) and offered to get ice for me. He was so caring and concerned - well beyond anything I could have hoped for. Exceptional customer service!. All the staff members were lovely but with Dave I feel like I have a new friend in San Diego.

Great Breakfast and friendly staff - there was no hot water but they came to fix it quickly

Pleasantly surprised by the whole experience. Booked last minute through a third party so wasn’t expecting much and we were blown away by the room, the staff and the location (easy access to Seaport Village, Green Line to Petco Park, and ferry to Coronado). Special shoutout to the breakfast team the food was so good! Would definitely stay again.

Location

Rooms are old and outdated.

Great hotel, very clean and comfortable. Would recommend.

Small swimming pool

This property really represents the slowness and lack of care in a property, which is led by management. Trying to get a coffee and a bit of breakfast in the morning is like running a gauntlet all the time with the lady standing there and needing a pass needing a card we’ve been there for four days and we go through it all the time and when it comes to breakfast in the morning, the lineup begins very early so you’re lined up for a while because they wouldn’t open it until on the dot of the time opening meanwhile the food is out everybody’s standing they stand there looking at their watches until the 5:30 PM for evening or the 6:30 AM in the morning until a line completely forms and then then it’s a waste of time when I go down the street for a breakfast instead