The Riverfront Hotel New Orleans

I like that it’s located just across the mall and all the rest of the touristy places are easily walkable.

The sewer stench was escaping from our bathroom sink. we had to cover it every night because the room would smell so stinky. We asked if we can be transferred but they offered for a repair- it did not fix the issue. The bathroom was so dirty after the clog was fixed and the cleaners did not know how to clean properly. Other than that, it was ok.

The hotel is nice & has good food options on site, not far to walk from French quarter but also has a streetcar line not far from the hotel.

Large room although had a really bad smell of chlorine which gave me a headache quickly. I asked to swap rooms but like for like wasn’t available and ‘all rooms are cleaned with chlorine’. I decided to change rooms anyway to a different style as the smell was so bad and the other room didn’t smell of chlorine. The other room was a bit musky but better than chlorine. Perhaps a note to housekeeping to reduce the volume of the chemical as it is a health hazard to breathe it in. One of the lifts wasn’t in very good service and took ages to move down floors, a lot of people complained during my stay. The evening I arrived, the girl working on reception around 8pm wasn’t very professional. She climbed and walked over the reception desk. And wasn’t the most helpful when it came to switching rooms, I was kind of left to do that myself. Wait time for food at the hotels restaurant is long.

The staff was extremely nice. We had our grandkids and the porter greeted them and us every time he saw us. We left an item in the room and returned 2 hours later and they were very helpful.

All was good. Nothing to complain about.

Clean and the staff was very friendly

Did not eat there. We liked the character of the hotel. Inviting and pleasing decor.

Lavatory wad slow to drain! We enjoyed our stay.

Great location! Clean and friendly staff.

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Great location, easy to travel to all areas of town. Staff were friendly and helpful.