Crowne Plaza San Antonio Airport by IHG

Nothing

The hotel needs upgrades with the amount that you're charging.

Airport shuttle was a plus

My bed was dirty had to request new bedding upon arrival and make my own bed; the elevator did not work the whole time; tried breakfast one morning no Prosecco for the mimosa; ant was in my room; the shower did not drain it sat there; the elevator was suppose to be fixed by day 2 by day 4 still broken

It was located near what we needed it for. The staff were exceptionally helpful with great attitudes.

The jet traffic at 6 am. The lighting in the rooms ( all three) was terrible, room 154 had no light bulbs in the lamps. Staff quickly remedied the problem. Ate dinner at the restaurant but had to change all four orders due to being out of items on each order. But the chef made excellent food from what he had. Breakfast from the menu the next day suffered the same issue on a couple of the orders. Again though the food was excellent. We arrived on Sunday the end of the festival so being out of things may have been an inherent issue.

Location.

Showers did not work when i needed them the most.

The shuttle driver was First Class.