Salt Lake Marriott Downtown at City Creek

The hotel was comfortable and well-appointed. The atmosphere was calm, the accommodations were inviting, and everything I needed for a productive stay was thoughtfully provided.

The property was in the best location for the volleyball tournament that we were there for. Just right across the street.

There wasn’t much to dislike about the property. We did have trouble with the heat in our room and we were there in the winter time. The tech came and did something and it didn’t get very much warmer. Also the shower water didn’t get warm for us in the morning . Not sure if we did the wrong thing or timing where all the other rooms took the hot water.

The staff was great, very attentive. The rooms are not good for families. There are no dressers, only 2 small drawers close to the floor. Also, the shower only has a half door so the floor gets wet when you shower.

We were not informed that our room was going to have the water shut off for almost the entire day on day 2 of our stay. The room is damp smelling as if there is a water leak and we’re sitting in it right now unable to be moved because they’re completely booked. Several people at the front desk complaining in line in front of me. So disgusting that we didn’t get any discount, no previous notice until we checked in. I will never stay at this lousy place ever again. I booked this room as a cancer patient at the Huntsman Cancer Institute and I need to come back for surgery, I certainly won’t be staying here!!

Location was fine did not have breakfast

The mattress was lumpy and had high and low spots.

Hell, is the best way to describe the stay. It’s 3:45 AM and I haven’t slept at all. I have cancer surgery today so I guess I’ll catch up on my sleep in the operating table. There was a horrible humming sound that wasn’t noticed until the TV was off, now the construction has started which is great because it drowns out the humming noise that has caused a headache. Oh and the toilet is low, you know the kind that’s concerning because you start to believe you’re going to sit on the floor instead? So I guess if you like humming sounds and construction at 3:45 in the morning this is the place for you!

Everything was perfect from check in to check out. Loved the convenience of the hotel to the mall, Temple Square, and local restaurants. Perfect location. Excellent people.