Chicago Marriott Downtown Magnificent Mile

This hotel offers a central location to downtown Chicago on the famous Michigan Ave close to lots of restaurants, shopping, and Chicago sites. A gem of a place! Location - 5 ⭐️ - Location is fabulous if you are looking to spend time on Michigan Avenue, visit Navy Pier, do a tour of the Chicago Riverwalk or do many of the sites Chicago has to offer. I would come back here again. Service - 5 ⭐️ - Staff thoughout the hotel were friendly, helpful and never made you feel rushed if you needed their help. Rooms - Rooms are spacious and offer great views of the city. - Rooms were clean and provided all the standard features like a mini-fridge, desk and small closet. - Bathrooms are small and don’t offer much space to move around. Amenities - No swimming pool - Fully equipped gym with all the equipment you would expect in a proper gym. There is also a fitness room that hosts classes. - This hotel definitely caters to business travelers. Club lounge - We have used many club lounges across North America at various Marriott properties. This one was disappointing as it was fairly small, and the options that it offered were limited. - The hours were quite restricted. Only open until 9:00pm Mon-Thurs and Fri-Sun they only offer breakfast and then close by noon with no access the rest of the day. Parking - Valet parking is available. - Self-park is at a lot offsite but just down the street at a cost of $62/day with in-out privileges.

Downstairs lobby was so relaxing and fun during St Pattys weekend. Had the same view they showed in the flyover!

The toilet acted weird. Didn’t have water running to it properly. We were given the wrong beers which was an issue given how much we were charged.

The service and friendliness of the staff was phenomenal. Especially Ralph at check-in, Mason at the bell station and I believe his name was Jordan, at the bar.

Nothing that I can think of.

Location

The bathroom is very small, and the beds are smaller than expected, which made the room feel a bit cramped. Unfortunately, the noise level was a problem during our stay. There were people shouting in the hallways late at night, which made it difficult to rest. The reception area was also very crowded most of the time, making check-in and general movement through the lobby less comfortable.

No heat in room. Thermostat broken