Laketown Wharf 1326

The people at check in were only concerned about making sure we paid for parking. They told us nothing about how to get to our room. When we asked if there were luggage carts we had to give our ID to use a plastic utility cart. When we got to the room there was a dead roach in the drawer with the silverware and no garbage bags or paper towels. We called and complained. We were brought trash bags and paper towels but continued to see roaches the entire stay. The room itself was nice but I will never stay again. It’s a very long walk to the beach, rude staff, and roaches.

The condo was in a great area, awesome amenities on the property. Check in was wasy. Issues: Condo seems dirty and worn. Example; walls needed a good cleaning, especially by the bunk beds. Fridge needed to be wiped out from a small spill. Washer and dryer had notes to not use (so no extra towels and couldnt wash or even dry them) Now the worst part....BUGS!! Not totally sure if they were water bugs or roaches. But they were all over and in the kitchen csbinets. They were not out during the day so much, bit we really seen a lot at night. We seen several in the kitchen all over the cabinets and inside them. We didnt want to touch or use any of the provided dishes and silverware as the roaches/bugs were IN the cabinets with them. We also seen them around the baseboards of the sleeping areas, seeming to come out from the under. I tried to make sure we kept all our things away from those areas so as not to bring any home in our luggage. I am honestly worried we could easily infest our own home. I did try to contact the property by messages but received no response as of this writing. Also, if were staying longer i would have tried to get another place or refund or something. But we were there for a short stay for a wedding we went to. No. I did not try calling but didnt feel I should have to to tey multple ways to communicate. I have never left such a bad review as i am not hard to please. I just dont want anyone else stuck in the same position.

The most unique thing about this location is how large the condo is!! I literally gasped when I walked through and saw all of the rooms and how beautiful the space is. The double doors leading out of the living area onto the balcony, and also from the bedroom too! I was blown away! The master bath having the tub and also standing shower, it was just so beautiful. The kitchen was absolutely gorgeous and the beds were so comfortable. It was all so beautifully decorated and I wanted to stay in the room as much as I wanted to explore the amenities around us. I might come back just to experience the luxury of this particular condominium. The only negative experience was the long line of checking in, it took about 1.5 hours standing in line, my 19 month old was restless and impatient- but to be honest I would do it 10 times over. It was worth every second of the line once we got to our room. I am amazed and can’t wait to come back to the Wharf Resort!!

No where did it say having to deal with mold mildew smell and having to empty water out of machines… I have stayed at other rooms there and they have always been 10/10. But this one was 3/10!!

Very satisfied with the place overall.. but very unhappy in how Expedia setup the package deal with the flight… I had to drive 2 hours from Destin… this was very inconvenient and insulting… especially for the price I paid… flights cost the same going into Panama City

Overall our week long stay at the Laketown Warf was okay. We had zero issues with the Condo itself. It was clean and everything worked as it should and communicating with our rental agency (Vacassa) was easy enough. With that said there were some issues outside of the Condo. First, the elevator situation is pretty ridiculous but if you’re smart and plan ahead you can make them work to your advantage. If not, be prepared for a wait especially if you’re a group of 4-5 and/or carrying beach supplies that increase your footprint. Next, I really didn’t care to have our vehicle stuck in the parking garage the whole time as it’s kind of a pain when you needed to drive. Speaking of driving - when we did drive we found it to be fairly easy to navigate around the area. The only restaurant within walking distance is Pineapple Willy’s which is directly across the street. There is a convenience store on the corner behind the property which is a plus, but it is kind of run down and the area around it trashy. There is also a Walmart behind the property that’s easily accessible by foot. Location to the beach is good with a quick cross of the street and down a private boardwalk. Get up early and get your beach set up done before the crowds and the crews setting up rental chairs get going! I woke at 6AM to set up beach stuff then go back and get breakfast. I improvised on our beach gear and set up after the 2nd day to accommodate the elevator situation - ditch the beach cart! Overall 7/10.

Great place to stay quiet and easy to get to stores and restaurants parking in parking deck very good

I didn’t like the fact I didn’t have internet the entire stay none what so ever, my kids couldn’t play on their tablets and my wife couldn’t do her work. 3 days no net, they told me someone would come troubleshoot everyday and no one never showed.

The unit was nice and style however the AC did not work and the temperature was constantly 79°, also the towels and the rugs were extremely dirty and filthy but everything else was nice

Place is nice, only thing I didn’t like is the beds had a nasty smell to them. Really didn’t like that. But other than that its really nice.