Apollo Hotel Rotorua

Absolutely do not stay here. I wish I had read reviews before we stayed but late decision to stay I Rotorua and accommodation was very limited. Expensive, compared to website claims. Filthy bathroom, run down premises, could not use the TV or heat pump, fridge noisey all night, the room stunk of a horrid chemical smell, had to open windows and doors, didn’t make much difference) revolting, and NO it was not sulphur. As for the common areas, the outdoor pool, the Spa pools and the sauna, a big YUK, to those areas. Receptionist needs to do a customer service course. This IS NOT a short term problem, the maintenance has obviously been deferred for years. Not impressed with Managers replies to other reviews, same complaints made in the past with obviously no action.

The place has seen better days. The property is dated and our room was not clean. The staff were ok especially when we discovered that the odour in our bath room came from dried vomit next to the toilet that was not cleaned properly. It’s over priced for the state of the accommodation. Their are many cheaper and better quality options in Rotorua that you should spend your money on. The place needs to be closed and upgraded ASAP.

Joint rooms were a great way to accommodate the number of travelers...

Need to make sure rooms are clean there was used soap still in shower

The king size bed was comfortable. We were disappointed in the condition of the room...power points with masking tape, a ripped lampside with a leaning/crooked lamp, a mug with a coffee stain in the bottom.

It is a great hotel for an overnight sleep that is cheap better than half of the others that charge double the price

That theres a lift so didn't have to climb stairs

This is a hotel that is very close to town very close to the attractions it is an ok hotel to stay at no problems and it is also great for the price that is paid for the room

handy spot for all amenities nice clean apartments nice pool ,only downside was the spas, only one nearly working

Apollo Hotel is a very good property and I would stay there again. However the exterior of the building needs some attention - bird drippings everywhere on the driveway canopy and huge weds and grass growing out of the guttering. Fortunately the inside is really clean. I had a king split bed and it was very uncomfortable. The join in the mattresses created a significant ridge in the bed. There was no overlay which would have been an easy fix. Also the pillows were very hard. Apart from that the room was spacious, the bathroom was great and the extra kitchen items such as the toaster, crockery and cutlery were greatly appreciated bearing in mind the hotel doesn’t offer breakfast.