Holiday Inn Downtown Memphis by IHG

The staff was very nice and helpful at check in. The property is poorly maintained. Besides outdated rooms with chipped furniture, the air conditioning wasn’t working. It was 82 degrees in our room all night. I suspect that was not a new development because there was a box fan in the room when we arrived. Also, there were no functioning lights in the one working elevator until someone stuck a puck light up, providing minimal lighting. It would have been nice if these things had been mentioned at check in.

Our stay was not very good. Air conditioning was out. The room was 96 degrees. The hot water did not work so we had to take a freezing cold shower. Only one elevator was in working order. The staff was powerless to do anything as the situation was out of their control. Unfortunately, this was the worst stay I’ve experienced in my life.

All outlets were broken mostly. Boiler was broken at the time of visit so no hot water even with 20 degree and below weather.

Very friendly staff and valet! Comfy beds. Close to Beale Street

It was easy checking in. The heat didnt work in our room. I was charged twice on my card

The ac broke down so all there was was a box fan. They couldn’t get m checked in rv though I booked and paid before I arrived

The Peabody is a unique hotel for more reasons than just the fantastic live ducks in the fountain. From the classic wall built phone booths to the giant golden dog statues, there is something fun to discover everyone you look.

This hotel is conveniently located a few blocks from Beale St. It offers comfortable accommodations for a reasonable price.

There were some issues outside of the staff's control and they were superb, friendly and helpful.

Absolute miserable the hotel room was 88 degrees. They said “ sorry” were trying to get it fixed. They gave us a box fan. Only got the room down to 85 degrees. All rooms were like this. Also had a smoke detector chirping and the maintenance man didn’t know how to fix it. He put the batteries in wrong. We had to fix it ourselves.