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6.8 / 10 Guest Rating

Holiday Inn Downtown Memphis by IHG

160 Union Ave, Memphis, Tennessee, 38103, Memphis, US

Holiday Inn Downtown Memphis by IHG - main view

About the Property

Recreation Opportunities:
Take advantage of the fitness center and other amenities, including complimentary wireless internet access and a television in a common area.

Dining and Entertainment:
Dine at Downtown Bar & Grill, a restaurant featuring a bar/lounge, or enjoy room service. Explore the bustling area around Beale Street and the numerous nearby attractions.

Business and Events:
Benefit from features like a 24-hour business center, complimentary newspapers in the lobby, and 5156 square feet (479 square meters) of event space for conferences or meetings.

Explore Memphis from the centrally located Holiday Inn Downtown Memphis, an IHG Hotel, steps away from iconic attractions like the Peabody Ducks and AutoZone Park. Book your stay now!

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Conference space
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Double Beds - Photo 1
Standard Room, 2 Double Beds - Photo 2
Standard Room, 2 Double Beds - Photo 3
Standard Room, 2 Double Beds - Photo 4
Standard Room, 2 Double Beds - Photo 5
Standard Room, 2 Double Beds - Photo 6
Standard Room, 2 Double Beds - Photo 7
1/7

Standard Room, 2 Double Beds

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

2 Double Beds Standard

Non-refundable
Room Only
20% OFF$202.7

$162.16

Includes taxes & fees

2 Double Beds Standard

Non-refundable
Breakfast Included
20% OFF$224.04

$179.23

Includes taxes & fees
Standard Room, 1 King Bed, City View - Photo 1
Standard Room, 1 King Bed, City View - Photo 2
Standard Room, 1 King Bed, City View - Photo 3
Standard Room, 1 King Bed, City View - Photo 4
Standard Room, 1 King Bed, City View - Photo 5
Standard Room, 1 King Bed, City View - Photo 6
Standard Room, 1 King Bed, City View - Photo 7
Standard Room, 1 King Bed, City View - Photo 8
Standard Room, 1 King Bed, City View - Photo 9
Standard Room, 1 King Bed, City View - Photo 10
Standard Room, 1 King Bed, City View - Photo 11
Standard Room, 1 King Bed, City View - Photo 12
Standard Room, 1 King Bed, City View - Photo 13
1/13

Standard Room, 1 King Bed, City View

1 King BedOverlooking the cityInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Bed City View Non-Smoking

Non-refundable
Room Only
20% OFF$252.15

$201.72

Includes taxes & fees

1 King Bed City View Non-Smoking

Non-refundable
Breakfast Included
20% OFF$274.28

$219.42

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
Premium Room, 1 King Bed - Photo 7
Premium Room, 1 King Bed - Photo 8
Premium Room, 1 King Bed - Photo 9
1/9

Premium Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Bed Premium

Non-refundable
Room Only
20% OFF$259.1

$207.28

Includes taxes & fees

1 King Bed Premium

Non-refundable
Breakfast Included
20% OFF$280.43

$224.34

Includes taxes & fees
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 1
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 2
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 3
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 4
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 5
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 6
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 7
Standard Room, 2 Double Beds, Accessible (Mobility) - Photo 8
1/8

Standard Room, 2 Double Beds, Accessible (Mobility)

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

2 Double Standard Mobil Accessible Tub

Non-refundable
Room Only
20% OFF$202.7

$162.16

Includes taxes & fees

2 Double Standard Mobil Accessible Tub

Non-refundable
Breakfast Included
20% OFF$224.04

$179.23

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
Standard Room, 1 King Bed - Photo 9
Standard Room, 1 King Bed - Photo 10
Standard Room, 1 King Bed - Photo 11
Standard Room, 1 King Bed - Photo 12
Standard Room, 1 King Bed - Photo 13
1/13

Standard Room, 1 King Bed

1 King BedOverlooking the cityInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 King Bed Standard

Non-refundable
Room Only
20% OFF$202.7

$162.16

Includes taxes & fees

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$224.04

$179.23

Includes taxes & fees
Standard Room, 2 Double Beds, City View - Photo 1
Standard Room, 2 Double Beds, City View - Photo 2
Standard Room, 2 Double Beds, City View - Photo 3
Standard Room, 2 Double Beds, City View - Photo 4
Standard Room, 2 Double Beds, City View - Photo 5
Standard Room, 2 Double Beds, City View - Photo 6
Standard Room, 2 Double Beds, City View - Photo 7
Standard Room, 2 Double Beds, City View - Photo 8
1/8

Standard Room, 2 Double Beds, City View

2 Double BedsOverlooking the cityInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

2 Double Beds City View Non-Smoking

Non-refundable
Room Only
20% OFF$252.15

$201.72

Includes taxes & fees

2 Double Beds City View Non-Smoking

Non-refundable
Breakfast Included
20% OFF$274.28

$219.42

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 Double Bed OR 1 King BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - A pillow menu and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

Standard Room

Non-refundable
Room Only
20% OFF$230.14

$184.11

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$251.48

$201.18

Includes taxes & fees

Guest Reviews

6.8
Good115 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
Monica
Verified booking
Standard Room
Stayed in Jul 6, 2024

"Exceptional"

10.0

Convent to get off and on highway

Helpful?
E
Erin
Verified booking
Standard Room
Stayed in Jun 29, 2024

"Good"

4.0

I don’t think we’d come back. We didn’t have enough towels. Checked with front desk and woman told us they were out. Everyone was using them as it was so hot out. A kind gentleman was able to run some up shortly after. Just seemed dated and a bit run down. We didn’t venture out at night as it was a little seedy along one of the streets to the side.

Helpful?
M
Michael
Verified booking
friends
Standard Room
Stayed in Jun 19, 2024

"Exceptional"

10.0

Nice hotel and my 3rd visit/stay here. Great location.All staff were very nice and accommodating.

Helpful?
K
Kinshaesa
Verified booking
Standard Room
Stayed in Jun 18, 2024

"Exceptional"

10.0

It was good

Helpful?
T
Tommy
Verified booking
Standard Room
Stayed in Jun 17, 2024

"Disappointed"

6.0

I stay at this hotel frequently when i come to town. This rime my stay was not good. I reported 2 times that i had no hot water. Nothing changed. Next i had to keep my medicine in the refrigerator. Reported 2 times about it only staying on 2 hours at a time. Nothing done. My room # was 562

Helpful?
J
Joy
Verified booking
family
Standard Room
Stayed in Jun 12, 2024

"Excellent"

8.0

The property outside the area. Noisy, cracked sidewalks, Homelessness.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 8, 2024

"Good"

4.0

Had to switch rooms cause A/c did not work. Took 45 minutes to get checked in. 2 of 3 elevators did not work. Had to wait 30 minutes just to get up to room. The Valet was the only good part of the trip.

Helpful?
A
April
Verified booking
Standard Room
Stayed in Jun 4, 2024

"Great location for price"

10.0

We were just there one night, but it was perfect. We were there for a concert at the FedEx forum and the location was superb. Only complaints were that there was only one ice machine and only one elevator that was working. Will stay again.

Helpful?
M
Michael G
Verified booking
family
Standard Room
Stayed in Jun 4, 2024

"Exceptional"

10.0

Very clean, excellent breakfast

Helpful?
M
Michael
Verified booking
friends
Standard Room
Stayed in Jun 2, 2024

"Good"

4.0

Check in was good, 2 elevators were out Had to take the stairwell from parking to lobby and it was very dirty. Took the stairway a second time ( this time from the 5th floor) 3rd floor door was propped open ( these a card reader doors ) for security I presume The stairwell was dirty The room was clean and stocked satisfactory The bathtub is slick and I had to put a towel in it to keep from slipping and falling. Bed is comfortable I would likely not book here again , I would try another hotel near here first

Helpful?