Holiday Inn Downtown Memphis by IHG

Staff were wonderful except for in the restaurant. The hotel needs serious repair. Only one of three elevators were in working condition. Great location though. Close to everything!

Everything was so beautiful and staff very nice and awesome :)

The staff was excellent. They were so friendly and helpful in providing information for the area.

Rather not say

I am not one to write an negative review but I want to save someone the trouble of staying here. The hotel is filthy. Our first room had chewed up sunflower seeds, hair and dirt all over the floor. The bathtub was gross and stained. We requested a second room hoping we just got a bad room. The second room floor was also disgusting. Stained carpet, hair, etc. The smell was absolutely awful. We have never left a hotel after checking in but we left this one and booked somewhere else. Staff did not seem surprised we were leaving and definitely didn't try to make it right.

Staff was amazing. From the moment we checked in to the moment we left everyone was friendly, very helpful and so kind. We enjoyed our stay & would stay here again.

Property had problem with hot water source. On the day of checking in, we could not take showers because it was too cold.

It was the most friendliest and relaxing place to stay.

The staff was great and valets were really friendly and great with my vehicle. The room could have been a little cleaner. The floor needed vacuuming and toilet cleaned better but overall decent. The bed was soft and comfy. My only real complaint was the street noise vehicles screeching tires and revving their engines until 3:00 am. If you’re a light sleeper request a room away from Second St. Other than that great place and friendly employees.

Only negative is the ice machines we down our 4 day stay