Embassy Suites by Hilton Minneapolis Airport

Great hotel overall and good value, except for the bogus pay for parking.

Room temperature was very warm and apparently can’t control the temp within the room. They said it was centralized and couldn’t convert it to cooling from heating.

The breakfast was excellent. The room was big enough for two adults and 3 young kids.

Great location. End of positives. No AC. If you like 85 degree rooms in March, have at it. Hot tub pump was out and water was slimy. Remodeled bathroom were done by non-pros. 1” tile strips on floor behind toilet, small curb in walk-in shower plus a 3” short shower curtain=flooded bathroom. Light switches in really bizarre places makes walking in a dark room tough. Extremely hard mattresses. No need to say more just avoid this place at all costs.

The breakfast was really good, and the pool was a plus for my kids.

FRONT DESK STAFF, the Latina lady who helped me wasn't friendly at all, and her attitude wasn't welcoming. As a Latina myself, I thought she was going to be friendly, but no!

Made the mistake of staying here last evening and currently writing this review with one hour of sleep. Never again. The room was ridiculously hot when I first entered it and seeing this letter from "management" just added more salt to the wound. This is one of those properties owned by a cheap person who doesn't allow the guest to have ANY control over the temperature of their rooms. This type of owner and property gives Hilton a bad name. It's because of owners like this I rarely stay at any Hilton properties. I've been a diamond for over 10 years and just silver now. This owner makes you suffer from the heat even though it was 30 degrees outside!!! No option to lower the temp or turn a fan on. The managers solution? Either turn the whole unit off and hope the room cools down, a box fan or my favorite, open the curtains and the balcony door. Just want I want. To have the parking lot lights blinding me all night as a hope that sweet two inches of air I'm allowed from the balcony door cools the room down. Don't get me started on the abysmal happy hour snacks offered. Everything about this property screams cheap.