Hampton Inn & Suites Crabtree

It was in a nice location

Broken mirror on closet door. Gave my son a cut. Told front desk and they said it’s ok it’s getting remodeled the next day! Also had a weird smell.

Great location, close to the highway and mall.

Water got shut off on us 30 mins to checkout, guess they had some kind of plumbing issue. Breakfast was meh.

Everything was wonderful

Nothing

Breakfast was good and varied.

Very clean!

Breakfast bar was less than stellar.

It was me and my sister's 2nd time staying here and my kids and nieces and nephew 1st visit to Raleigh and at this property.... We all had a really good time and are planning on returning this summer. The staff were very sweet and helpful as before.

I wouldn't say there was anything not likable, but we came at a time when the pool was being cleaned and refilled, but we were accommodated by being allowed to use the pool next door at the sister hotel and we still had a great time. The pool opened at this property opened on our last day of our visit.....we were able to go swimming for an hour before packing....that worked out because that allowed us to get in the pool every day of our visit.

I only stayed for one night but let me say…this hotel was a breathe of fresh air compared to the Wingate by Wyndham I stayed at the night before in Norfolk VA. I stayed in room 316. It’s down the hall about 3 doors from the elevator. I was a little disappointed with this because I’m very bothered by noise when I’m trying g to sleep. This being said, they could’ve put me in a room inside the elevator and I would t have cared. It was super quiet in my room. I don’t think I even heard another rooms door close. PROS: Very Clean and classy. The hotel lobby was quiet and romantically lit and decorated. The desk staff happily greeted me and seemed genuinely happy that I had arrived. A light in my room was broken and I informed them of it later just so I didn’t get charged for it. They offered to send someone right up or to change my room. I did neither, but it was very nice that they tried to remedy the smallest issue. There is 24/7 coffee and tea with different creamers and sweeteners in the lobby. *10 stars for that alone There was a restaurant inside, directly to the left of the entrance. The bar tables had their own tv’s, there were numerous tVs and tables, and it appeared that they offer late night pizza options after the actual meal times were shut down. The hallways were clean and quiet. I didn’t hear a single other guest during my stay. Certainly no kids running through hallways, slamming doors, dripping wet pool water through all the common areas or playing in the gym and elevators. My room was well appointed. The bed was very comfy with 4 different types of pillows. It was clean, updated, had all the normal amenities you’d expect. A mini fridge and microwave. Coffee maker with pods. The breakfast in the morning was excellent!!! Egg omelettes, bacon, potatoes, waffles, bagels, English muffins, toast, oatmeal and all the oatmeal toppings, cereal dispensers, yogurt, fruit, 5 different kinds of juice, coffee tea etc. The best part was the children present weren’t touching food and putting it back, hovering in the food area, screaming and crying etc. The adults were also polite to eachother and the staff came by tables just to Check on guest even though it was a serve yourself type deal. It was peaceful and quite enjoyable when I came down for breakfast at around 6:30AM Parking was simple, free and plentiful. Some people had dogs out and about and in their rooms (I just saw people exiting their rooms with pets) The area is safe. There is a gas station mini mart at the base of the hotels driveway and it is close to other dining. However, it not in a walkable area as it’s right off a 4 lane thoroughfare. So I wouldn’t plan on walking to an establishment for dinner or anything. The gym was good for a hotel gym. Ellipticals, treadmills, free weights and a full body trainer machine. I didn’t use it, though I normally would so, I did peek in. The smell in the hotel was nice. They obviously have a diffuser like so many hotels are now doing. It was a fresh unisex scent. I’m sensitive to smells and actually liked this very light, barely there aroma. It’s a Non-Smoking facility so no smokers out front or in the rooms. CONS: The restaurant furniture & decor is kinda 90s art deco with the geometric designs and ikea type tables/chairs. This just isn’t my favorite…But, this really doesn’t matter in the grand scheme of things. It’s not like I’m hosting my wedding in that area. I can’t think of anything negative other than this. I’ve decided to stay at the Hampton inn going forward in other cities I travel through. I’d never stayed at a Hampton inn before and now I regret that decision. Thank you Hampton Inn for redeeming my travels with your hotel. I look forward to staying with you guys again!