Hotel Ithaca

Staff was very attentive had remember me from day pior from my dad Repass on Banquet Space

Location update facility

The location to conference center

Was never told pool unavailable which is why we chose this hotel Ottoman in front of recliner in room never moved and cleaned under No tissues only toilet paper No ice water in lobby let staff know went back down a few hours later still empty

Hostess gave me a room that had people already in it. I walked in on some poor woman having sex. When I went back to get a new room they put me in an absolutely horrible room. Oh and by the way the 2nd door was open when I got to the room. The manager said "that's because we do a quality check before each person visits the room". maybe they should have done that to the 1st room and my son and I wouldn't have walked in on a couple.

Location, cleanliness, gym

quality of the food at the restaurant

Very friendly staff, good location, room was clean. Bathroom was nice. Quiet and relaxing.

Needed to park in parking garage. While hotel said they validate parking, the validation QR code wasn't working in the garage. This was reimbursed by the staff, but it was an extra headache. No light next to bed, only an extremely dim light near doorway and the corner of the room. TV only had a couple channels, no option for streaming, remote barely worked. Not enough outlets. Conditioner was mostly empty in the shower. Breakfast not included. Pool was closed for maintenance