Wyndham Garden Hotel Austin

Nothing

This place possibly has mold. I work in construction management and the air was very bad. They try covering the musty smell with a strong floral fragrance but it only makes it worse. The hotel did not have hot water and they offered a refund but the front desk attendant was new and did not know how to complete the refund process. I have still not received my 2 night refund.

The location and I have been there before.

The staff The smell of mold the blood on the sheets the over filled pool no phone in the room so I left a day early and then they charged me more money and refused to answer my phone calls.

Inadequate handicap parking. Catered meals were poorly made and of low quality. Location of handicap rooms was inconvenient. No in room safe

I like the woman at the desk and the shuttle driver.

I arrived early and wanted to check in to get to work. I was told I had to pay $30.00 to do that. I waited in the lobby for over an hour and then given the key to my room. I was given a horrible room right across the hall from house keeping. It was so loud there all day with staff running back and forth, people talking, carts wheeled back and forth, impossible to get any work done. I went to the bar to order dinner from the restaurant which did not seat people. It took forever to get the meal. In the morning I went to get a coffee with milk to go and I was told that they didn’t have that.

The private parking

It smells like cleaning products as soon as you walk in the lobby, the beds were not comfortable, the bathroom was not really clean