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8 / 10 Guest Rating

Best Western Heartland Inn

1416 Broadway Ave E, Mattoon, us

Best Western Heartland Inn - main view

About the Property

Convenient Location: Located in Mattoon, Best Western Heartland Inn offers easy access to nearby attractions and amenities.

Family-Friendly Accommodations: Our hotel features family rooms, providing a comfortable stay for guests of all ages.

Relaxing Amenities: Enjoy a buffet or American breakfast, a sun terrace, and attentive service from our 24-hour front desk staff.

Book your stay at Best Western Heartland Inn for a memorable experience in Mattoon.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$112.78

$90.22

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedLayout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$118.15

$94.52

Includes taxes & fees

Guest Reviews

8
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service9.0
Location8.0
Room Quality7.0
Amenities9.0
Value for Money8.0
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

K
KenyatausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"Incredible"

10.0

The staff are amazing

Room size

Helpful?
H
HeidiusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Nice staff but building has seen better days."

3.0

Breakfast staff were very nice. It's great to have the breakfast available and included.

The hotel is pretty run down in general, not the cleanest, the room did not smell good and there were ants in the room. It's been a long time since I've stayed at a Best Western, so maybe this was to be expected.

Helpful?
B
BobbieusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 21, 2026

"We enjoyed our stay. Would stay again when we come back in October."

9.0

Breakfast was not very good. Sorry! The eggs were dried out and rubbery. The waffle was good. Liked the strawberry topping. Prefer real maple syrup not the fake stuff. Bacon on Sunday was good. I prefer my bacon extra crispy, but I still ate it. Loved the mattresses and blankets. Had a slight issue with the cleanliness of our bathroom. Got it all straightened out quickly.

Other than some if the breakfast items, things were acceptable.

Helpful?
A
AmandausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Very Good"

7.0
Helpful?
R
RociousUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Very Good"

7.0
Helpful?
P
PaulusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 4, 2026

"Amazing staff! Everyone was very polite and helpful"

8.0

Convenient to restaurants and shopping

Mattress was not as comfortable as I would have liked

Helpful?
R
RickusUS
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"We were very pleased with the accomodations."

8.0

Breakfast was very good; both hot and cold entrees.

Helpful?
J
JamesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 8, 2026

"Excellent"

8.0
Helpful?
D
DaleusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 6, 2026

"Exceptional"

9.0
Helpful?
A
AdrianusUS
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"Excellent"

8.0
Helpful?