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8 / 10 Guest Rating

Best Western Heartland Inn

1416 Broadway Ave E, Mattoon, us

Best Western Heartland Inn - main view

About the Property

Convenient Location: Located in Mattoon, Best Western Heartland Inn offers easy access to nearby attractions and amenities.

Family-Friendly Accommodations: Our hotel features family rooms, providing a comfortable stay for guests of all ages.

Relaxing Amenities: Enjoy a buffet or American breakfast, a sun terrace, and attentive service from our 24-hour front desk staff.

Book your stay at Best Western Heartland Inn for a memorable experience in Mattoon.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking, Sofa

Non-refundable
Breakfast Included
20% OFF$134.26

$107.41

Includes taxes & fees
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 1
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 2
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 3
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 4
1/4

Queen Room with Walk-In Shower - Disability Access/Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Mobility Accessible Comm Assist Roll In Shower Microwave Fridge Wi-Fi NSMK Full Breakfast

Non-refundable
Breakfast Included
20% OFF$132.38

$105.9

Includes taxes & fees
Queen Room - Photo 1
Queen Room - Photo 2
Queen Room - Photo 3
Queen Room - Photo 4
1/4

Queen Room

The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedLayout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$128.9

$103.12

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 2
1/2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees

Guest Reviews

8
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service9.0
Location8.0
Room Quality7.0
Amenities9.0
Value for Money8.0
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

D
Dana
Verified booking
Standard Room
Stayed in May 11, 2025

"Good"

2.0

Don't stay at the Best Western Heartland Inn Mattoon Illinois. The "battery" in my door dies because they don't bother to routinely maintain them. So I had to wait for the manager/warden to let me in every time I wanted to leave. Additionally the USB port is broken, so I didn't even have a phone in my . Hortible maintenance and service.

Helpful?
T
Tasha
Verified booking
family
Standard Room
Stayed in May 11, 2025

"Exceptional"

10.0

Staff was amazing

Helpful?
R
RICK
Verified booking
Standard Room
Stayed in May 7, 2025

"Good"

6.0

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

Helpful?
R
Robert
Verified booking
friends
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0

Good quiet hotel, even though there was work being done on the building the staff made it well aware, it was very easy to get to my room still and there were no interruptions due to the noise one of the best hotels I've stayed in will be booking best western more in the future!

Helpful?
S
SeasusUS
Verified booking
review category business travellers
Standard Room
Stayed in Mar 31, 2025

"Good"

7.0
Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 23, 2025

"Just okay"

6.0

Fast easy check in. Pool and hot tub drained. Construction in lobby. Room very small for all the furniture. Not enough space for 4 people. Walls in bad shape.

Helpful?
K
kimberlydX1848VG
Verified booking
Family
Standard Room
Stayed in Mar 11, 2025

"Great Stay!"

10.0

We stay at this property each time we're in the area. Nice and clean. Comfortable beds. Great breakfast. Miss Rose makes every stay wonderful. She is so pleasant and makes us feel like family. We're there every year for the Bagel festival. Looking forward to seeing her again in a couple of months!

Helpful?
D
Dawn
Verified booking
Standard Room
Stayed in Mar 9, 2025

"Exceptional"

10.0

It was being worked on but it was a nice room. Would stay again.

Helpful?
A
Abigail
Verified booking
Standard Room
Stayed in Jan 5, 2025

"Exceptional"

10.0

I

Helpful?
J
JorgeusUS
Verified booking
young couple
Standard Room
Stayed in Jan 3, 2025

"Very good"

8.0
Helpful?