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8 / 10 Guest Rating

Best Western Heartland Inn

1416 Broadway Ave E, Mattoon, us

Best Western Heartland Inn - main view

About the Property

Convenient Location: Located in Mattoon, Best Western Heartland Inn offers easy access to nearby attractions and amenities.

Family-Friendly Accommodations: Our hotel features family rooms, providing a comfortable stay for guests of all ages.

Relaxing Amenities: Enjoy a buffet or American breakfast, a sun terrace, and attentive service from our 24-hour front desk staff.

Book your stay at Best Western Heartland Inn for a memorable experience in Mattoon.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking, Sofa

Non-refundable
Breakfast Included
20% OFF$134.26

$107.41

Includes taxes & fees
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 1
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 2
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 3
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 4
1/4

Queen Room with Walk-In Shower - Disability Access/Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Mobility Accessible Comm Assist Roll In Shower Microwave Fridge Wi-Fi NSMK Full Breakfast

Non-refundable
Breakfast Included
20% OFF$133.04

$106.43

Includes taxes & fees
Queen Room - Photo 1
Queen Room - Photo 2
Queen Room - Photo 3
Queen Room - Photo 4
1/4

Queen Room

The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedLayout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$128.9

$103.12

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 2
1/2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees

Guest Reviews

8
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service9.0
Location8.0
Room Quality7.0
Amenities9.0
Value for Money8.0
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

A
Angela
Verified booking
Standard Room
Stayed in Nov 8, 2024

"Exceptional"

10.0

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Oct 14, 2024

"Exceptional"

10.0

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

Helpful?
T
Ted
Verified booking
Standard Room
Stayed in Oct 10, 2024

"Exceptional"

10.0

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

Helpful?
V
Victoria
Verified booking
family
Standard Room
Stayed in Sep 30, 2024

"Good"

6.0

Pool not available - so if traveling with kids probably not the place to stay

Helpful?
S
Suzzanne
Verified booking
Standard Room
Stayed in Sep 16, 2024

"Good"

4.0

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

Helpful?
D
DeborahusUS
Verified booking
young couple
Standard Room
Stayed in Sep 9, 2024

"It was fair, Could have more comfortable chairs to lounge in. Make sure the bathroom door closes."

7.0

The staff were friendly and helpful. They were always willing to address our needs.

The bathroom door wouldn't close. Had to ask for a blow dryer for the bathroom. The lounge chair was not comfortable. Suggest a better chair that was comfortable.. Had to ask for more pillows so we could prop up in bed to get a comfortable sitting place. There were black beetles all over the room and in the bathroom and spiders in the corners building nests.

Helpful?
P
Perry840INDIANAPOLIS, INDIANA
Verified booking
Couples
Standard Room
Stayed in Sep 7, 2024

"Very nice one night stay."

10.0

I'm not sure how anyone could give this hotel a 1 out of 5. They have an excellent location, and the staff is great to work with. The hot breakfast was very good, and the room (room #121) was quite comfortable! We, also, found the bed to be very comfortable! We will be back.

Helpful?
B
Beverly
Verified booking
partner
Standard Room
Stayed in Aug 24, 2024

"Good"

6.0

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

Helpful?
J
JustinusUS
Verified booking
young couple
Standard Room
Stayed in Aug 17, 2024

"Pleasant"

6.0
Helpful?
J
Jesus
Verified booking
Standard Room
Stayed in Aug 9, 2024

"Excellent"

8.0

Nice

Helpful?