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8 / 10 Guest Rating

Best Western Heartland Inn

1416 Broadway Ave E, Mattoon, us

Best Western Heartland Inn - main view

About the Property

Convenient Location: Located in Mattoon, Best Western Heartland Inn offers easy access to nearby attractions and amenities.

Family-Friendly Accommodations: Our hotel features family rooms, providing a comfortable stay for guests of all ages.

Relaxing Amenities: Enjoy a buffet or American breakfast, a sun terrace, and attentive service from our 24-hour front desk staff.

Book your stay at Best Western Heartland Inn for a memorable experience in Mattoon.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking, Sofa

Non-refundable
Breakfast Included
20% OFF$134.26

$107.41

Includes taxes & fees
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 1
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 2
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 3
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 4
1/4

Queen Room with Walk-In Shower - Disability Access/Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Mobility Accessible Comm Assist Roll In Shower Microwave Fridge Wi-Fi NSMK Full Breakfast

Non-refundable
Breakfast Included
20% OFF$132.38

$105.9

Includes taxes & fees
Queen Room - Photo 1
Queen Room - Photo 2
Queen Room - Photo 3
Queen Room - Photo 4
1/4

Queen Room

The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedLayout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$128.9

$103.12

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 2
1/2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees

Guest Reviews

8
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service9.0
Location8.0
Room Quality7.0
Amenities9.0
Value for Money8.0
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

G
GuyusUS
Verified booking
review category business travellers
Standard Room
Stayed in Jun 2, 2024

"We were there for work so quick stay at a good value."

5.0

Price, breakfast was good.

They are trying, I needs some eyes to detail, paint, trim work, tiles in bathroom. Drain work the room’s smell like old water.

Helpful?
P
Pat & Dan
Verified booking
Standard Room
Stayed in May 25, 2024

"Exceptional"

10.0

Location and friendly staff

Helpful?
J
J Scott
Verified booking
Standard Room
Stayed in May 24, 2024

"Horrendous "

2.0

Where does one begin. Room stunk. Changed rooms snd it was just as bad. No water pressure. Wi Fi Almost non existant. Property ugly. Stairwells full of trash. I could continue, but it only irrates me

Helpful?
M
Mike
Verified booking
Standard Room
Stayed in May 21, 2024

"Good"

6.0

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

Helpful?
M
Matthew
Verified booking
partner
Standard Room
Stayed in May 18, 2024

"Good"

4.0

Below average.

Helpful?
H
HappinessusUS
Verified booking
review category business travellers
Standard Room
Stayed in May 16, 2024

"Very good"

8.0
Helpful?
J
Julie
Verified booking
partner
Standard Room
Stayed in May 13, 2024

"Good"

6.0

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

Helpful?
S
SANDRA
Verified booking
family
Standard Room
Stayed in May 12, 2024

"Exceptional"

10.0

Clean sheets and towels

Helpful?
C
Carol
Verified booking
Standard Room
Stayed in May 5, 2024

"Not ready for guests"

2.0

First we entered the room and CO2 detector was laying on the bed with plater crumbles. Called front desk and they arrived to remove detector and then changed our bed covers. It was warm in the room. Turned the air on but even though it was set to 60 it never cooled off. There was no towel bar in the bathroom. Just had 4 holes where the bar should be. The microwave had black electrical tape over the time display. There was no fan in the bathroom. It was extremely warm without it.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 3, 2024

"Shower was terrible "

6.0

When taking a shower it makes a sound and it doesn’t stop until you shut the water off. They don’t give you a TV guide. It looks like they are doing some upgrades which when completed it will look really nice.

Helpful?