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8 / 10 Guest Rating

Best Western Heartland Inn

1416 Broadway Ave E, Mattoon, us

Best Western Heartland Inn - main view

About the Property

Convenient Location: Located in Mattoon, Best Western Heartland Inn offers easy access to nearby attractions and amenities.

Family-Friendly Accommodations: Our hotel features family rooms, providing a comfortable stay for guests of all ages.

Relaxing Amenities: Enjoy a buffet or American breakfast, a sun terrace, and attentive service from our 24-hour front desk staff.

Book your stay at Best Western Heartland Inn for a memorable experience in Mattoon.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking, Sofa

Non-refundable
Breakfast Included
20% OFF$134.26

$107.41

Includes taxes & fees
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 1
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 2
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 3
Queen Room with Walk-In Shower - Disability Access/Non-Smoking - Photo 4
1/4

Queen Room with Walk-In Shower - Disability Access/Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Mobility Accessible Comm Assist Roll In Shower Microwave Fridge Wi-Fi NSMK Full Breakfast

Non-refundable
Breakfast Included
20% OFF$132.38

$105.9

Includes taxes & fees
Queen Room - Photo 1
Queen Room - Photo 2
Queen Room - Photo 3
Queen Room - Photo 4
1/4

Queen Room

The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 Queen Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedLayout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$128.9

$103.12

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 2
1/2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$123.52

$98.82

Includes taxes & fees

Guest Reviews

8
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service9.0
Location8.0
Room Quality7.0
Amenities9.0
Value for Money8.0
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

P
Paul
Verified booking
Standard Room
Stayed in Apr 13, 2024

"Excellent"

8.0

Nice place with very nice staff/manager. Wifi could be better.

Helpful?
L
Lyndsay
Verified booking
family
Standard Room
Stayed in Apr 13, 2024

"Exceptional"

10.0

Clean and friendly staff. Breakfast was good. Nice bedding and bed was readonably comfortable. Needed a quick stop that was dog friendly. Great place for the price.

Helpful?
T
Tara
Verified booking
family
Standard Room
Stayed in Apr 9, 2024

"Exceptional"

10.0

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

Helpful?
A
Aurimas
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2024

"Good"

6.0

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

Helpful?
M
michellegQ4175YO
Verified booking
Couples
Standard Room
Stayed in Apr 8, 2024

"Adequate if you can handle odd lighting and sleeping in a wind tunnel."

4.0

Staff was friendly. Breakfast was adequate minus the kids complaining that the pool was out of order. In all fairness, staff had told us about the pool when we booked and at time of check in. My main issues were with the size of the bed, lighting and outside noise level. It was booked as a King, but was a glorified full. In addition, we were on the first floor and it was like being in a wind tunnel with the noise from the highway. The overhead light for fire/security flashed at odd times and prevented any possibility of obtaining a decent sleep. Bathroom was well equipped and extra large and accommodating-the only treasure in the experiment.

Helpful?
C
Cheryl
Verified booking
Standard Room
Stayed in Apr 5, 2024

"Excellent"

8.0

Had a wonderful stay. Clean room great service

Helpful?
R
Rebekah
Verified booking
Standard Room
Stayed in Apr 5, 2024

"Good"

4.0

We were under the impression that the pool was up and running while making reservations, it was under construction for repairs. The refrigerator wasnt working that was in room as well as the bed was supposed to be a king, i feel that it wasnt a true king. It was quiet and clean.

Helpful?
F
Flor
Verified booking
family
Standard Room
Stayed in Mar 25, 2024

"Exceptional"

10.0

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

Helpful?
M
Matt
Verified booking
Standard Room
Stayed in Mar 17, 2024

"Stay away"

2.0

Ridiculous as foundation issues and then when checked out refuses refund on hotels.com. Messed up back in bed and horrible management.

Helpful?
V
Victor
Verified booking
partner
Standard Room
Stayed in Mar 16, 2024

"Excellent"

8.0

Need better blackout curtains. Light came in from the sides. Everything else worked well. Good lighting. Liked that there were 3 seating options. Light flickered in bathroom, though. Luggage buggy very rickety.

Helpful?