Delta Hotels by Marriott Sault Ste. Marie Waterfront

The rooms are dated and room service is expensive. You could hear neighbour's coughing. The view was great and convenient parking.

Great pet friendly place to stay!

Safe, pet friendly, and scenic.

The room was clean and comfortable. Staff were friendly and helpful.

I'll start with the positives. The hotel is in a convenient location, within walking distance of many attractions, restaurants, and shopping. There was plenty of parking and you can directly walk onto the boardwalk from the hotel parking lot. The staff I interacted with were all attentive and friendly. The common areas of the hotel appeared well maintained and clean. My room was also in a good state of repair and was clean. The bed, pillow, and sheets were all very comfortable. However, some things just didn't meet my expectations for a four-star hotel. My room was the same size and had the same layout as any standard room in a budget motel; which is a far cry from the rooms I am accustomed to at other four-start hotels. My room had a wall-mounted air conditioner, which I would expect in a budget motel. This is the ONLY four-star hotel I have ever stayed at with wall-mounted air conditioners. Every other four-star hotel I've stayed at have had the quieter "closet style" HVAC units (I'm sure there's a technical word out there for them). The bathroom was absolutely identical to your average budget motel room bathroom. Now here is the bad... The noise in my room was absolutely outrageous from 9pm to 1am every single night of my stay. The parking lot of the mall and adjoining street next to the hotel are used by car enthusiasts, who gather at night to play incredibly loud music, do burn-outs, race, and do donuts. Anyone who doesn't believe me is more than welcome to look at the tire marks on the street and in the mall parking lot. The noise was so loud at times my window shook. One night, the smoke from the burn-outs even filled my room - on the sixth floor! While these gatherings are not the hotels fault nor something the hotel can control, they had a huge impact on my stay and inability to sleep. Since the hotel was sold-out during my stay, switching rooms was not possible. Travellers need to be aware before booking this hotel. If you are bothered by incredibly loud noise between 9pm and 1am, you're definitely going to want to avoid a room that faces the mall or the street next to the hotel.

Concert in the venue next door the first night until 2am. Music was so loud you could hear word for word what was being said inside our room as if we were on the front row. Concert on the 2nd night as well. When we complained the front desk was hateful and said they have no control over it. Two bad nights sleep for weary travelers.

Staff was great. Entrance, lobby and dining options are great. But that's about it. Rooms, facilities, corridors are all run down and need serious renovations and upgrades. Elevator carpet were disgustingly dirty. In facility dining options are clean and good.

Great location

Expensive to eat on your patio and portion were small.