Wyndham Bloomington - Mall of America

The staff would not give us any towels or blankets 2nd shift staff was not nice there was kids running around everywhere and even in the pool my daughter could not play safely it was ridiculous, also has red dots and scabs on her hands. Never again will I come back! The Manger said he would give a refund an I still have not gotten the refund processed or anything.

It was not far from the mall. The room was a nice size and clean

The room was blowing cold air while the heat was one. The pool area didn’t have any towels and no hot meal for breakfast

Staff at the front desk were very friendly, helpful, and knowledgeable. The room was very comfortable; two queens in one room. The room was clean except for finding a live silverfish in the shower/tub. We were able to park right outside our room, which was great. It was fairly close to the Mall of America but a long walk due to 6 lanes of traffic between.

Hot tub was closed. Breakfast was NOT free; I had to purchase at Starbucks because there was no food out 30 minutes before breakfast time was over. Parking was NOT free as we thought per their website, staff told us $10 a day but it was $12 a day plus a $5 service charge. Found a live silverfish in the bathtub, which scurried down the drain

Although the rooms are updated, the TVs are dated and not smart TVs. WiFi was slow. The”continental breakfast “ is a joke. It was cold bagels, dry cereal, yoplait yogurt and apple/orange - no toaster and it was just placed on a table in the hall The Starbucks serves food and coffee to buy - I had to return my latte because it tasted like the milk was sour - I ended up throwing away my egg bites because they did not taste like regular Starbucks egg bites

I thought the room was nice, pillows were too flat but the rest of the poolside was great. Continental breakfast to go was fine. $10 a night parking was very disappointing. Pool was fabulous

The staff were amazing! Super kind, extremely respectful, knowledgeable about the area! Specifically at front desk, Aaron, Laura, Heidi, Kathy, and Yussef! All were wonderful to interact with and again very kind. At the bar Alexandria was extremely helpful and fun! The drives Alex and Jill were on time, very respectful and helped with luggage as well! The service was prompt and the cleanliness was great! I’d love to be a frequent guest to this location!

The sheets were dirty.