DoubleTree by Hilton Collinsville/St.Louis

They have outdated TVs that don’t work. I couldn’t even set up my Roku on the TV. It took me 30 minutes of messing with it and then I finally went down to the front desk service and she gave me a sheet of how to connect it. I sat there for another 30 minutes playing around with the sheet. Nothing work went up. There asked them for another TV. They gave me the same one that didn’t work. The same day I asked if they had breakfast the lady told me yes and that next morning I went and got breakfast they waited until I sat down, started to eat and then gave me a bill of $20 not letting me know that it cost it to eat and I was frustrated because that’s something you should tell somebody or have signs. But they don’t, and I asked the front lady at the desk the day before and she didn’t also tell me that it cost the money neither so altogether my three day stay was aggravating dealing with the TV not having a TV for the time I was there and also having to pay for breakfast that wasn’t worth the $20 and I wouldn’t even sat down and made a plate if they would’ve told me that it costed money because it wasn’t no different than any other free breakfast hotel .

It’s was very dirty

The breakfast

The lobby area is nice. The staff was pleasantl and welcoming. The rooms were decent though slightly dated. The breakfast was decent. It was only 20 min to downtown st Louis. There is a steak house and Mexican restaurant within walking distance that re good

Clean room. Very comfortable. Great staff.

Very comfortable and location good for our purpose

Bathroom was small

The room was nice and clean. The coffee was way to strong. I was out of conditioner in the shower and the way its set up i couldn't even turn the bottle upside down to try get more out. And brushing my long hair was not fun. Please check your bittles in the shower so it won't run out on the guest

Yes building was clean and Room was awesome everything worked