Warbrook House Heritage Hotel

Tired room , no bed mad up for child

Attended for 2 nights with my wife and baby daughter. Staff were extremely friendly and helpful We checked in at the main reception area before being told we have to walk about 5 minutes to the other set of accommodation The Grange which was inconvenient but a nice walk and understandable as there were weddings on at the time of our stay. The Room was decorated with petals, cakes and a balloon I had pre ordered which was amazing of the staff to go to the effort. Apart from this it was fine. Limited wardrobe space, no handwash or shower gel in the toilet just a singular tiny bar of soap which I didn’t like makes your hands dry. Bath extremely slippery and no mat available. Tv small but was fine. Plugs either side of the bed which had hair in it but was otherwise clean. We asked for a travel cot but what was provided was basically a play pen. The breakfast buffet was good, expected options for a full English and staff was quick to replace what was running low. Limited cereal yoghurt and pastry options. Coffee tea machine and apple orange juice. We ate at the only restaurant there 3 times. Menu had decent options but in my opinion was very expensive. I preferred food from the Indian menu than the British (all held in the same room due to the weddings). They tasted good but there is not many other options around so you feel forced to only eat there. A few pubs were within a 10 min drive, Reading/Bracknell about 25 mins away which I didn’t feel worth it. Canal area was ok

Was working in the area & Warbrook House was recommended to me, stayed in The Grange annex room was clean & well equipped. Food & drink in the bar was good

lovely hotel and professional staff, made my stay very comfortable.

No blinds in room. Temperature of room was very warm despite atmospheric temp wasn't hot, with no air con and only a cheap fan as relief. Sleeping was therefore not easy. General facilities and staff were good and helpful. The venue itself is lovely as are the grounds.

Water leak in bedroom coming through the light fittings They did change my room straight away which I was pleased about. Ordered coffee at bar came in a chipped cup.The staff we're very helpful but the hotel could do with a make over.

From initial check in with the friendly helpful receptionist, to the clean, well equipped bedroom and comfortable bed, to the serving staff and food. All excellent. Could not fault it. Thank you for a lovely stay

Food very good and staff helpful grounds very nice and Grange was quite and away from the main buildings but the room needs updating the room was not dirty but not clean the extractor did not work the toliet not flushing right

Very nice welcome and informed about breakfast and dining times. Room was hot due to the recent good weather but a fan was provided and running when we entered the room. Everything was very clean. Only gripe was in the restaurant as there was a function in another room but guests from the function were wandering around other parts of the hotel and their children were running about screaming whilst we were eating our dinner. This was very off putting.

Very disappointing stay as the accessible room we requested was not as expected or as advertised (pictured). The corridor to the room smelled of cat wee, the room itself was very dated, needed decorating, had an old bed (comfy though) and smelt of the cat wee wafting in from the corridor. The hotel was full on our first night so we couldn't move rooms however we were moved to a much better room on the 2nd night. For such an outstanding property there is much (easy) work to be done to bring it up to standard. We ordered breakfast and this too was a massive disappointment. No direction as to where anything was (spread over various rooms), only one waitress available and she was rushed off her feet trying to cope with all the tables and kept forgetting things. Everything took an age to get and was cold by the time we came to eat it. There was a function on on Saturday which is why the hotel was full but there were not enough staff to cater for the amount of visitors in the morning. The reception staff were very helpful and managed to change our rooms on the 2nd day. This could be a lovely hotel with a little more effort gone into the basic things like providing enough waiting staff at busy times, decorating the groundfloor bedrooms, removing the smells in the corridor.