Warbrook House Heritage Hotel

Beautiful house with amazing grounds. Our room was comfortable but tired. What let it down for us was the service. The reception staff were fabulous but we had a long wait at the bar to get a drink on the evening of our arrival and had to approach three staff before one of them came to serve. The breakfast service was also very poor and the buffet breakfast was lukewarm at best. It’s such a shame as we stayed here about a year ago and it was much better then.

Lovely friendly staff and great setting for Christmas.

Beautiful grounds, lovely Indian dinner in the restaurant

Have stayed here several times before and the beds have always been comfortable… however, on this occasion the bed seemed to be a small double with an inclination to roll into the middle! Other than this, all was as usual top class… and breakfast was delicious

We stayed in the grange which was a good 5 minute walk from the main hotel people walking on the road as no footpath. Our room was cold on arrival as heating had been turned down. The water was lukewarm which made the experience of showering and drying in the cold room uncomfortable. The mattress was very firm and the pillows not comfortable. We stayed for a murder mystery event at the hotel which wasn't very organised with one of our party being placed on a different table. We managed to sort this with another couple who had also been placed separately swapping our seats. We had to move our table to allow another table and chairs to be added as a party hadn't been added to the guest list. The room was very noisy and it was difficult to hear the actors. We did however enjoy the evening and the actors did their best to be heard often having to repeat their lines.

The gentleman on the night desk was very kind and considerate and went out of his way to accomodate my needs

Tv not working , small single bed and cold shower

Nice Hotel in lovely grounds. Good they do reasonably priced single rooms for business trips. Excellent breakfast. At reception they did say the bar would be open until 11.30pm but last orders was 10.30pm and they refused to serve a couple that came in at 10.35pm, so be warned.

Absolutely awful!! False advertising! Rooms look nothing like the pictures, old and dirty! It was a complete waste of money and time! Don’t stay here!!

The staff were very friendly and the buildings and grounds very well kept. The bat had a good selection and was comfortable.