Americas Best Value Inn Garland Dallas

Our restroom was very dirty. I had to clean up the toilet which was very disgusting. Luckily I had Clorox wipes so my wife could use the restroom.

They do not belong on Expedia and should be closed permanently

Roaches in my room was over charged management had no ice in room.

Horrible. Lady at front desk was very unprofessional an rude ... Very disrespectful to me in font if my daughter ... Will never stay again.

The staff is appalling!! She is the rudest, most loyd, and inconsiderate human I've ever met!!

Nothing

They kept bothering my motel room regardong my service dog and telling me to leave or theyll call the Cops on us so i had to leave early with no refund when theres a sign clearly stating they can have serivce dogs but no pets 😒 i lost money at this place is they let you use the vending machine and washer and dryer knowing its doesnt work and they tell you those are from third party vendors

If you wanna know the true meaning of terrible and or horrible...come here. Nothing here is good, nothing. In and out, the place is absolutely run down and the linens are like they've been used daily since the 1980s with cigarette and crack burns on them. Even the walls smell and one can hardly breathe. The floor ofcourse was very sticky with old chewing gum sticking to your shoes. Scary looking people with no shirts on are all over smoking and looking at customers checking in... This place is a no star dump that deserves to be scrapped, brought down and be converted to a vetenary hospital for raccoons.

The property is not convenient

The room was filthy, the front window looked like it had not been cleaned in years, there was food crumbs on the microwave, the bathroom counter was not clean, the tub was not clean, even the door handles were dirty. In addition the bedspreads were dirty and had holes in them. When we first got to our room, the key would not open the door. After the manager came and tried several times to open the door, he said he was going to call maintenance. Three hours later no maintenance had arrived. After getting the manager to let us in again, we got our things and went to another motel!