The Volare, an Ascend Collection Hotel

Upon check in, a $150 hold was required, this was not noted on the site. Not a huge deal but more than normal Hotels. The lobby is pretty and smelled great. They have fresh cookies out. The area you pull into has an outside lounge area which is nice to wait for friends or just relax. We didn’t go to the pool area. There are many restaurants and bars near by within a 1-2 min walk and the main downtown street is a couple blocks away. The front desk was not helpful, as their site said about Trolly information. It does not stop by the hotel and the gal just kept saying it’s at the pier. I was asking if it takes you from the hotel to the pier because it’s quite a walk and uphill on the way back. While walking around I found a trolly sign that was a couple blocks near by, they should be educated on this since their site says ask the front desk. Parking is first come first serve and low overhead. I got a space but it’s TIGHT. There is street parking but not a lot. We were in a room facing the freeway and there was two windows so when closed, we could not hear the noise at all. The room was good, carpet so that’s kinda yucky but it’s ok. Nice shower but no water pressure, at all. Overall it’s a great location, my friend and I felt safe, it was comfortable and we slept good. I would stay here again.

Initially our staff upon arrival were blah. No personalities at all. The staff member that was working on our last night was amazing!!! Our sink was clogged, tv didn’t work (but the staff member got that fixed).

Went here on vacation with my daughter. Perfect location to go both north & south to our vacation destinations! Plenty of shops & restaurants in walking distance ! Easy on & off freeway location!

Staff was wonderful, room was clean, location was perfect

Lacked a few amenities

The staff was very friendly and helpful. Answered my questions and directed me on how to better get around town. The room was clean and the property looks well kept. A/C was cold just how I like it. Would definitely recommend.

Room was clean. The WiFi was down the entire time. The elevator was slow, so don’t be in a rush. It worked fine and the people were very nice. Close enough to walk tot he beach and plenty of nearby restaurants.

Only stayed for a quick night but it met my basic needs

When booking the gentleman knew what why needs were, listened to me and exceeded my goals. True professional.

I stayed one night with my family, I rented two rooms for a total of 7 people.The property is located close to downtown and other businesses. The property has cute decoration and the rooms were comfortable and it was nice it had separate rooms instead of 2 beds side by side like most hotels. The only downside was the shower gel bottle was empty (which should never be the case when you are just getting the room), the coffee bags with sugar were opened and lack the straws and some sugars, barely any coffee in the room as well. The price seem way higher for the competition hotels and compared to others, this hotel has a later check-in (4pm) and earlier check out (11am) and if you wanted earlier check in have to pay $50. I felt the money we paid per night didn't do justice. There were lots of cleaning staff in the hallways during our stay, which allows me to think, they could turn up rooms for earlier check in. The pool was cute and very clean, however you can see is an older property and some areas are just going to need to be fix or replaced.