Hilton Tapestry Collection, Hotel Don Fernando De Taos

Location

No breakfast

Room was great - bar was great - people were wonderful. Loved the mural above the bed! The location was good.

There was a large swatch of black hair in our shower when we got there. The breakfast: It was quite expensive. Would have liked to have "small portion" offering. Sweet rolls, fruit, cereal etc. would have been nice.

Check-in time is 4 pm, and check-out is 11 am. There was no flexibility for an earlier check-in. On the positive side, the pillows were incredibly comfortable, and the sheets were soft and cozy. The water pressure and temperature were excellent, which made for a refreshing shower. The atmosphere was peaceful and quiet, which made for a restful night’s sleep. However, the hotel lacked a few basic amenities. There was no tea provided in the room, so if you enjoy a warm drink, be sure to bring your own microwave-safe mug and tea bags. The room also had only plastic cups for water and coffee, which felt cheap. To top it off, there was no complimentary coffee station in the lobby—something most hotels offer as a simple convenience. While in the lobby, I witnessed the front desk manager acting in what I felt was an unprofessional manner toward a guest who was voicing a concern. All in all, the stay was decent, but with a few key improvements, it could’ve been much more enjoyable.

The accommodations were nice. Big firm king sized bed and pull out queen couch. Big pool and a tennis court were nice. The little bar was welcomed after a long drive. Really cutting the main building.

Room was not so clean. Carpet needs replaced or shampooed and the sofa needed cleaned as well. Paint peeling in bathroom. Shower pan stained. Breakfast closed @ 10:30 on a Sunday. We were really hoping to have breakfast before we left. We paid $321 per night. Seamed like the room could have been better. I’d go back as most places are over $400 nightly. Hopefully Hilton sees this and they can do better.