Bally's Twin River Lincoln Casino & Hotel

We were on our own for breakfast. Room was very clean. Hotel was connected with the Casino which was nice we didn't have to go outside all weekend since it was -6 outside with windchill.

1. I had requested rooms near each other, they were not and they were on different floors. 2. Beds are to high. We were supposedly in a handicap room which is supposed to have one high bed and one lower to the floor. There were two high beds which we could have used a stool to get on the bed. 3. The thermostat did not work very well. We were cold. 4. There was only 1 chair in the room and no table to eat on. You either had to scramble up onto the bed or stand if someone else was using the chair. 5. The rooms were at the very end of some very long hallways. No close room location accommodation for a handicap person. I have Heart issues and cannot walk very far. It was very hard for me to get to the room because of the long distance to walk.

Everything was good

N/A

I took my husband there to celebrate his 88th birthday. We played for a while and then went up to our room. Apparently someone staying in the room above us brought their children and left them alone in the room. The children were running back and forth continually. We call the service desk three time within an hour until someone finally took care of the situation. Totally unacceptable!! We will not be back.

The handicapped accessible room was great. The hotel accommodations for the handicapped individuals was outstanding. Right down to the pool lift.

There were no options for vegan at this location! We had to go out side of the property to eat if we wanted more than a side salad. The casino was also a major let down. There were very little tables open unless you wanted to play blackjack. The main focus was the slot machines, no Leno room, no bingo room, Very disappointing for a Bally’s

The gambling was the best part of the trip. The fact that there was a Dunkin Donut store on the main floor was great. I had to use a electric wheelchair to get around so maneuvering thru the aisles was not that easy but I managed.

What I didn't like was that getting to the elevators to the rooms was too far from the casino. And the beds in the room are WAY TOO HIGH!! Had a lot of difficulty getting into the bed. The pillows also are terrible. I've stayed there before so this time I brought my own pillows.