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8 / 10 Guest Rating

DoubleTree by Hilton Rochester

1111 Jefferson Road, Rochester, us

DoubleTree by Hilton Rochester - main view

About the Property

Convenient Location
Located just off I-390 and near the New York State Thruway, Doubletree Hotel Rochester offers easy access to downtown Rochester and key attractions like the Rochester Museum & Science Center.

Modern Amenities
Guests can unwind in the indoor pool, stay active in the 24-hour fitness center, and take advantage of the 24-hour business center. The Atrium Lounge is perfect for relaxing with a drink, while Bistro 252 serves delicious American breakfast options.

Nearby Attractions
Situated only 5 miles from Greater Rochester International Airport, our hotel is close to Seabreeze Amusement Park, Seneca Park Zoo, and various corporate offices, making it an ideal choice for both leisure and business travelers.

Book your stay at Doubletree Hotel Rochester for a memorable experience in Rochester, New York.

Facilities & Amenities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room Accessible Tub - Mobility Access/Non-Smoking - Photo 1
King Room Accessible Tub - Mobility Access/Non-Smoking - Photo 2
King Room Accessible Tub - Mobility Access/Non-Smoking - Photo 3
King Room Accessible Tub - Mobility Access/Non-Smoking - Photo 4
1/4

King Room Accessible Tub - Mobility Access/Non-Smoking

Features tea and coffee making facilities.

56 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

King Room Accessible Tub - Mobility Access/Non-Smoking

Non-refundable
Room Only
20% OFF$223.83

$179.06

Includes taxes & fees

King Room Accessible Tub - Mobility Access/Non-Smoking

Non-refundable
Breakfast Included
20% OFF$256.88

$205.5

Includes taxes & fees
Double Queen Room with Two Queen Beds - Photo 1
Double Queen Room with Two Queen Beds - Photo 2
Double Queen Room with Two Queen Beds - Photo 3
Double Queen Room with Two Queen Beds - Photo 4
1/4

Double Queen Room with Two Queen Beds

The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Telephone

Room, 2 Queen Beds (Shower)

Non-refundable
Room Only
20% OFF$223.81

$179.05

Includes taxes & fees

Room, 2 Queen Beds (Shower)

Non-refundable
Breakfast Included
20% OFF$255.11

$204.09

Includes taxes & fees
King Room with Sofa Bed - Photo 1
King Room with Sofa Bed - Photo 2
King Room with Sofa Bed - Photo 3
King Room with Sofa Bed - Photo 4
King Room with Sofa Bed - Photo 5
1/5

King Room with Sofa Bed

The unit offers 2 beds.

0
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Telephone

1 KING BED WITH SOFABED - SHOWER

Non-refundable
Room Only
20% OFF$209.15

$167.32

Includes taxes & fees

1 KING BED WITH SOFABED - SHOWER

Non-refundable
Breakfast Included
20% OFF$240.04

$192.03

Includes taxes & fees

1 King Bed With Sofabed-Shower

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$248.54

$198.83

Includes taxes & fees

1 King Bed With Sofabed-Shower

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$285.24

$228.19

Includes taxes & fees
Room, 2 Queen Beds (Shower) - Photo 1

Room, 2 Queen Beds (Shower)

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and MP3 dockFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Phone accessibility kitNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

2 DOUBLE QUEENS - SHOWER ONLY

Non-refundable
Room Only
20% OFF$209.15

$167.32

Includes taxes & fees

2 DOUBLE QUEENS - SHOWER ONLY

Non-refundable
Breakfast Included
20% OFF$240.04

$192.03

Includes taxes & fees

2 DOUBLE QUEENS - SHOWER ONLY

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$248.54

$198.83

Includes taxes & fees

2 DOUBLE QUEENS - SHOWER ONLY

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$285.24

$228.19

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower) - Photo 1

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and MP3 dockFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Phone accessibility kitNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

2 QN MOBILITY/HEARING ACCESS RI SHWR NO SMOK

Non-refundable
Room Only
20% OFF$209.15

$167.32

Includes taxes & fees

2 QN MOBILITY/HEARING ACCESS RI SHWR NO SMOK

Non-refundable
Breakfast Included
20% OFF$240.04

$192.03

Includes taxes & fees
Junior Suite, 1 Bedroom - Photo 1
Junior Suite, 1 Bedroom - Photo 2
Junior Suite, 1 Bedroom - Photo 3
Junior Suite, 1 Bedroom - Photo 4
1/4

Junior Suite, 1 Bedroom

1 King BedLayout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and MP3 dockFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Phone accessibility kitSmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

1 KING 1 BEDROOM JUNIOR SUITE

Non-refundable
Room Only
20% OFF$349.53

$279.62

Includes taxes & fees

1 KING 1 BEDROOM JUNIOR SUITE

Non-refundable
Breakfast Included
20% OFF$380.41

$304.33

Includes taxes & fees
One King Bed, Non-Smoking, Accessible - Photo 1
One King Bed, Non-Smoking, Accessible - Photo 2
One King Bed, Non-Smoking, Accessible - Photo 3
One King Bed, Non-Smoking, Accessible - Photo 4
One King Bed, Non-Smoking, Accessible - Photo 5
One King Bed, Non-Smoking, Accessible - Photo 6
One King Bed, Non-Smoking, Accessible - Photo 7
1/7

One King Bed, Non-Smoking, Accessible

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and MP3 dockFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

Non-refundable
Room Only
20% OFF$209.15

$167.32

Includes taxes & fees

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

Non-refundable
Breakfast Included
20% OFF$240.04

$192.03

Includes taxes & fees

King Room With Mobility Accessible Bathtub-Non-Smoking

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$248.54

$198.83

Includes taxes & fees

King Room With Mobility Accessible Bathtub-Non-Smoking

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$285.24

$228.19

Includes taxes & fees
Room, 2 Queen Beds, Bathtub - Photo 1

Room, 2 Queen Beds, Bathtub

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and MP3 dockFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Phone accessibility kitNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

2 QUEEN BEDS - TUB

Non-refundable
Room Only
20% OFF$209.15

$167.32

Includes taxes & fees

2 QUEEN BEDS - TUB

Non-refundable
Breakfast Included
20% OFF$240.04

$192.03

Includes taxes & fees

Room, 2 Queen Beds, Bathtub

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$248.54

$198.83

Includes taxes & fees

Room, 2 Queen Beds, Bathtub

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$285.24

$228.19

Includes taxes & fees

Guest Reviews

8
Excellent391 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the nice atrium.

Categories

Cleanliness6.2
Service8.6
Location10.0
Room Quality7.2
Amenities8.1
Value for Money8.7
Food and Beverage6.1
Overall Experience9.2

Select topics to read reviews

K
Kerry
Verified booking
family
Standard Room
Stayed in Sep 7, 2025

"Good"

6.0

This used to be the nicest place to stay in West Henrietta. Now it’s a bit rundown. One elevator has been out of order for over a year. The hallway carpets are DISGUSTING and need a good cleaning. The room I was originally given was unlocked - as in door open - so I thought there was a mix up. I was told that the cleaning staff sometimes leave the doors open. I still wanted another room. I had no idea if someone else had been in there or if there was any damage etc. but I was not going to stay in that room. They accommodated me. Unfortunately there’s not a great deal to choose from in the area.

Helpful?
A
AnglinusUS
Verified booking
couple
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0
Helpful?
S
Sofia
Verified booking
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

10.0

Parking was great!

Helpful?
M
Marvali
Verified booking
Standard Room
Stayed in Sep 4, 2025

"Good"

6.0

They charge premium rate and never mentioned that they were under construction. Elevator was very far from the check in area, elevator was dirty and not reliable.

Helpful?
B
Bradley
Verified booking
friends
Standard Room
Stayed in Sep 2, 2025

"Good"

6.0

There was a problem with the booking they initially gave me the wrong room and then the second room they gave us they didn’t but into the system so someone else was almost but up in the second room we got. Staff was great but the hotel is in some need of repairs as only on elevator was working.

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Not very nice at all"

4.0

The hotel is in the middle of a refurb, but for now it is awful top-to-bottom. Booking was a pain, making a change was difficult, the staff weren't engaged or interested. I really wouldn't stay here until the refurb is complete and there is a complete overhaul of the staff (with the exception of the nice lady that worked the bar, she was nice)

Helpful?
G
Gayle
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Great stay!"

10.0

Great stay. In town for just one night after a long drive. The hotel was clean, comfortable, and in a convenient location.

Helpful?
D
Darin
Verified booking
partner
Standard Room
Stayed in Aug 31, 2025

"Good"

4.0

Dirty from construction. Only 1 working elevator. Worst of all. Cookies were not ready at check in. Overall, this hotel is a mess.

Helpful?
J
JAY
Verified booking
family
Standard Room
Stayed in Aug 30, 2025

"Good"

4.0

This property is going through a remodel. The room assigned to us did not have hot water and the door was not aligned to the frame. After letting the front desk know we were moved to a room with hot water but the door is still off a bit. It will take a lot to work out the problems unless the guest are the ones helping to create the punch list.

Helpful?
O
Oluwaseun
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Excellent"

8.0

I enjoyed my stay

Helpful?
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