Harrah's Council Bluffs – A Caesars Rewards Destination

Very nice for vacation

I went to the Guy Fieri restaurant on Sunday. I ordered the weekend special. There were two people at the bar. After getting my appetizer, my entree never arrived. After 45 minutes, I asked about my order. They forgot to place it. I asked for a go box. They refused unless I took a bite of it when it came out first. Problem was there was a take out order earlier. When my entree came out, it was wrong. When I pointed it out, the waitress huffed at me. She told me to take the tomato off. I just threw money on the bar and left. I went to the front desk to complain. Since I paid for the meal with cash there was nothing they could do. The casino and the room was nice. The restaurant not so much.

Horrible, no microwave, in boonies, no good buffets, CHARGED “resort tax” every day, and was NOT a resort!! No shows, casino was sub par, no room service!! Finally, their lights were shining in our room all night, super bright and kept us awake! This hotel had ONE restaurant and looked like an old hotel with super bad decor of the 1980’s!

Fresh room, very clean. Extremely convenient. Parking garage is free and very close to casino, restaurants and lobby

The bathroom was dirty,when I turned on both the sink,and the shower brown water came out for about 3-4 seconds! There was hair on the floor of the bathroom! Gross!!

Dirty. Sheets stained. Thin walls

Great service. Plenty of parking. Fun casino. Would stay here again.

The valets were far more helpful than the front desk staff, bed and pillows were uncomfortable, water pressure was poor.

Everything was great!

There wasn't any general commons area for gathering inside or outside.