Le Méridien Hangzhou, Binjiang

位置在新城区 江边，楼下有个商场，餐饮很多，还有家早餐厅吃的种类丰富，特别推荐咸豆浆，北方没有的一定要尝试一下 酒店服务很好，地下停车场走的时候记得在前台报车号 旅行目的地: 1、江两岸看夜景 主要就是灯光秀，没有各软件上的无人机表演 2、动物园 3，西溪湿地 博物馆很好又凉快又长知识 4.西湖国宾馆 紫薇厅吃的西湖醋鱼 遥看雷峰塔 当然也进去登塔了 必须到此一游

Rooms are partly refurbished, those are fine, the rest just ok. If you don’t speak Chinese, then you have to look for Bruce! Hard worker guy that struggle the absence of a second language in the rest of the staff, everyone try always to be kind and available but: “sorry no English”! Food was Good.

nice view

nice view

There were many corners that are no open or permanently closed. All self-service at the restaurant. No special service for club room guests. Lounge is not open until the noon.

good place and clean room

Wonderful staff - excellent gym facilities

Stayed here for a 2 day business trip and arrived late, after 10PM. I was disappointed by the strong smell of cigarette smoke in the room. My colleague, who also stayed in the hotel at the same time, on a different floor had the same issue. It was a non-smoking room, but the room still smelled like smoke. It was very disappointing. That being said, the breakfast was varied and the staff were very friendly. I would try this one again, but would insist on a new room. As I arrive late, I was too tired to ask for a new room and just wanted to go to bed.

Good hotel, but communication is a major issue. Positives: * Great location to the south part of the west lake. Subway is next door. * Super clean rooms and facility. * Comfortable beds. * Great Breakfast with good selection. * Executive Club is great with amazing food and awesome views. Negatives: * Staff English is basic so any communication was super difficult. * I was told that I was upgraded, but my room didn't seem to be any special vs. any other room. Also no welcome gift or acknowledge of status. * My shower didn't work and explaining what was wrong was super difficult. Finally someone came and fix it, but took time instead of them just move me to a different room. Net, a good hotel, clean and in a good location, but not a 5 start hotel service.

I was in this hotel in June 2023. Large Room, super shower. Club lounge was incredible. Boris was incredible. Very friendly and professional. Best service in town. Top food, top drinks. Best service. This was an outstanding stay in Hangzhou......... Great stay..............