Comfort Inn Lancaster County North

Room was clean, shower hot and strong, breakfast nice, good location/parking

Bed could be more comfortable

Nice place for the dogs

Nothing

It’s ok to stay a day or two.

They charged me the whole day stay fee unnecessarily though I said I already paid for the stay through booking.com. Then I had to dispute my amount. I didn’t like the way front desk people treated me in this regard.

Clean, quiet, friendly staff, great breakfast.

Clean room, amazing staff.

The room size was good. The bed and bedding was comfortable. The hotel was clean. The pool is huge and very clean.

Breakfast was not very good at all. Although there were plenty of choices the food didn't not taste very good. The pool area needs more chairs and tables and some of the chairs were broken. Pool towels were not replenished.

Hubby and I arrived late in the evening after being with my 100-years old mom in the local hospital emergency room. Less than 30 minutes in our room, before even getting into bed, we noticed a sulfur gas smell that kept worsening. I called the front desk, explained the problem, and was told we should wait in our room for the clerk to come up and check it out. After 20 minutes, the clerk had not arrived. Since online info said exposure could be harmful (causing headache or worse) or indicate a gas leak, we walked down to the front desk. The clerk again told us to wait in our room and that he was "trying to finish an audit". So we returned to our room, but after 10 more minutes, packed up because we felt it was unsafe to stay. Just as we were starting to leave, the clerk arrived and told us he had a room for us down the hall. Hubby and I stated we didn't feel safe -- there was no explanation for or investigation of the reason for the sulfur gas smell -- and wouldn't be able to sleep there and needed to try to get some rest before my mom's surgery. We said we needed to check out and go elsewhere and would like a refund. The clerk said he'd have to speak to the day manager about that. No refund showed up on my credit card. I called & a different hotel clerk said I needed to call Hotels.com; when I did, the agent called the hotel and was told I had checked in and left 7am the next morning -- an outright lie! I'm a senior citizen & had never requested a hotel refund before.

The room was dirty with food from the previous occupants on the carpet. The bathroom was disgustingly dirty with hair from the previous occupant in the bath tub and trash on the floor. Will not stay here again. Glad it was only one night

No real complaint. This was an average hotel. The room was dated and had a musty smell.