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7.6 / 10 Guest Rating

Holiday Inn & Suites Marlborough by IHG

265 Lakeside Ave, Marlborough, Massachusetts, 01752, Marlborough, US

Holiday Inn & Suites Marlborough by IHG - main view

About the Property

Recreational Amenities
Indulge in the indoor pool and fitness center for leisure.

Dining and Refreshments
Experience delightful meals at Lago Grille and unwind at the bar/lounge.

Event Spaces and Business Services
Host your events in our spacious banquet hall and utilize the 24-hour business center for your convenience.

Book your stay at Holiday Inn & Suites Marlborough now!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good95 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Joshua
Verified booking
Standard Room
Stayed in Oct 24, 2023

"Decent hotel"

4.0

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.

Helpful?
K
Kathleen
Verified booking
partner
Standard Room
Stayed in Sep 18, 2023

"Good"

2.0

The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!

Helpful?
P
Patrick
Verified booking
partner
Standard Room
Stayed in Sep 8, 2023

"Exceptional"

10.0

Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.

Helpful?
A
Amy
Verified booking
family
Standard Room
Stayed in Aug 29, 2023

"Excellent"

8.0

Nice

Helpful?
L
Lauren
Verified booking
family
Standard Room
Stayed in Aug 27, 2023

"Exceptional"

10.0

Clean, conveniently located Friendly staff, very good breakfast, easy check in and out

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 17, 2023

"Nice pool, otherwise mediocre"

6.0

Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.

Helpful?
J
John
Verified booking
partner
Standard Room
Stayed in Aug 16, 2023

"Exceptional"

10.0

There was a restaurant & Bar onsite with excellent service & very friendly staff

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Aug 15, 2023

"Exceptional"

10.0

Had trouble with key entry first night

Helpful?
C
Conall
Verified booking
Standard Room
Stayed in Aug 14, 2023

"Good"

6.0

Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.

Helpful?
A
Amanda
Verified booking
Standard Room
Stayed in Aug 7, 2023

"Exceptional"

10.0

Everything was perfect.

Helpful?